Inderpal Singh
Network & Expansion Manager
Delhi
Summary
Dynamic Network and Expansion Manager with a proven track record at Dygo Diagnostics Pvt Ltd, adept at driving growth through strategic planning and market analysis. Skilled in contract negotiation and client relationship management, I successfully increased revenue by 35% while fostering strong partnerships and enhancing operational efficiency.
Overview
8
8
years of professional experience
Work History
Network and Expansion Manager
Dygo Diagnostics Pvt Ltd
11.2025 - Current
- Developed and implemented expansion strategies for healthcare diagnostics in new markets, driving increased market penetration.
- Identified strategic partnership opportunities to support organizational expansion efforts.
- Coordinated cross-functional teams to execute growth initiatives, ensuring alignment and effective collaboration.
- Monitored progress of expansion projects, ensuring completion within timelines and budget constraints.
- Oversaw project timelines and deliverables to guarantee successful implementation.
- Analyzed market trends to uncover business opportunities and associated risks.
- Conducted competitive analysis to enhance product offerings and market positioning.
- Negotiated contracts with vendors for resources essential to expansion projects.
Business Development Manager
Pristyn Care
01.2023 - 10.2025
- Identified lucrative business prospects through networking, cold calling, and referrals, initiating processes that led to successful sales closures.
- Negotiated long-term agreements with clients to secure ongoing business relationships through effective negotiation strategies.
- Increased profits by negotiating favorable terms and pricing.
- Managed portfolio of key accounts, fostering long-term relationships through regular, strategic communication.
- Resolved client issues promptly, maintaining high levels of satisfaction and loyalty.
- Collaborated with product development teams, providing customer feedback to guide innovation.
- Created short-term and long-term goals for the business team to achieve objectives.
Area Business Head
Meddo Healthcare
04.2021 - 12.2022
- Developed and implemented strategic plans that increased company revenue by 35% within two years.
- Led a team of 20+ employees, fostering a culture of teamwork, professionalism, and continuous improvement.
- Analyzed market trends to identify new business opportunities within the territory.
- Built strong relationships with key clients, enhancing satisfaction and loyalty.
- Streamlined internal processes to improve operational efficiency and reduce costs.
- Coordinated with HR to recruit, hire, and onboard top talent for sales and support roles.
- Monitored staff performance and developed improvement plans.
- Monitored team performance, identifying improvement areas and implementing targeted corrective actions.
- Maintained excellent employee relationships by cultivating a supportive, positive and helpful working environment.
- Resolved escalated client enquiries with professionalism and enthusiasm, strengthening trust and reliability.
- Resolved complex customer enquiries, disputes and complaints.
- Supervised operations to ensure adherence to company procedures and standards.
- Researched trends to gather data and implement innovative strategies.
Team Leader clinic Operations
Meddo Healthcare
01.2020 - 03.2021
- Managed day-to-day operations of the clinic, overseeing administrative and healthcare staff to maintain efficient workflow.
- Developed and implemented strategic plans that expanded service offerings and enhanced program results.
- Coordinated training programs to ensure a qualified healthcare services team.
- Evaluated healthcare personnel performance against regulatory standards and industry best practices.
- Implemented health and safety protocols, creating a safe environment for patients and staff.
- Addressed patient complaints with empathy and professionalism, resolving issues to maintain high satisfaction levels.
- Negotiated vendor and supply contracts on behalf of healthcare facility.
Clinic Manager
Meddo Healthcare
07.2018 - 12.2019
- Oversaw daily clinic operations, ensuring efficient patient flow and high-quality care.
- Managed daily clinic operations and staff scheduling for optimal efficiency.
- Oversaw patient care coordination and ensured compliance with healthcare regulations.
- Facilitated communication between departments to streamline patient services.
- Evaluated performance metrics to identify areas for operational improvement.
- Monitored inventory levels and coordinated supply orders for medical supplies.
- Prepared and presented reports on clinic performance to stakeholders.
Education
Bachelor of Science -
Bhim Rao Ambedkar University
Agra07-2018
Master of Business Administration - Marketing
Lovely Professional University
ChandigarhHSC - Medical
Jammu Kashmir Board of School Education
Jammu05-2015
10th - undefined
Jammu Kashmir Board of School Education
Jammu07-2013
Skills
Market Opportunity Assessment
Market Expansion
Sales strategy
Go-to-market
Lead generation
Market research
Competitive Analysis
Revenue Forecasting
Account Management
Client management
Contract Negotiation
Territory Management
Operational Oversight
Strategic Planning
Negotiation skills
Accomplishments
- Advised senior management on facilities needs and delivered ongoing operational support.
- Managed day-to-day operations of the clinic, overseeing administrative and healthcare staff to maintain efficient workflow.
- Monitored sales performance metrics, identifying areas for improvement and implementing corrective actions.
- Monitored competitor activity and market trends to inform strategic planning and maintain competitive edge.
- Fostered strong relationships with key clients and stakeholders, enhancing brand loyalty and repeat business.
- Increased sales by 15% while reducing costs by 35%, leading to 10 lac net profit.
- Investigated, identified and reconciled account discrepancies totalling 50 lac in company savings.
Timeline
Network and Expansion Manager
Dygo Diagnostics Pvt Ltd
11.2025 - Current
Business Development Manager
Pristyn Care
01.2023 - 10.2025
Area Business Head
Meddo Healthcare
04.2021 - 12.2022
Team Leader clinic Operations
Meddo Healthcare
01.2020 - 03.2021
Clinic Manager
Meddo Healthcare
07.2018 - 12.2019
10th - undefined
Jammu Kashmir Board of School Education
HSC - Medical
Jammu Kashmir Board of School Education
Master of Business Administration - Marketing
Lovely Professional University
Bachelor of Science -
Bhim Rao Ambedkar University