Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
AssistantManager
Indhu P

Indhu P

Chennai

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Overview

4
4
years of professional experience
1
1
Certificate

Work History

Assistant Manager

Wipro Limited
12.2023 - Current
  • Assigned and delegated responsibilities to all team members under my management
  • Performed team meetings at the start of the shift outlying daily production goals for the line
  • Has experience on managing the team of (15-20) employees to meet production standards
  • Follow-up mails to know the business needs and intermediate between Customer, Partner, Support team and Back-end team
  • Improved team morale by organizing communications, ensuring company information reached the team during the day
  • Awarded a customer feedback score by heading customer relations, addressing customer needs, and resolving disputes

Senior Executive

Wipro Limited
Chennai
09.2020 - 11.2023
  • Performed as an SAP migration analyst who oversees the migration of data between systems, ensuring accuracy, efficiency, and minimal disruption.
  • Implemented SAP solutions to meet business requirements, using the function modules of SAP.
  • Customized functionalities within SAP's Sales and Distribution module.
  • Daily basis contact with the client to complete their requirements by migrating the data to SAP S/4 HANA.
  • Creating a request in SharePoint for the back-end team, raising queries in the JIRA ticket to know the exact status of the device, and updating responses to partners via email.
  • Displayed a cooperative approach by collaborating with colleagues to resolve complex customer issues, resulting in a 20% increase in customer satisfaction ratings.

Education

Master of science - Information Technology

Dwaraka Doss Goverdhan Doss Vaishnav College
Chennai, Tamil Nadu
01.2020

Skills

  • SAP Function Module
  • SAP SD module
  • Excel Proficiency
  • Proficient in PowerPoint Design
  • Effective Time Management
  • Effective Communication
  • Team Leadership
  • Optimistic Mindset
  • Skilled in Conflict Management
  • Project management

Accomplishments

  • Recognized by clients for remarkable progress in Project
  • In 2023, I was honored to receive the "Inspiring Performance"
  • The "Victory League" award has been recognized by the project head.

Certification

  • SAP SD module certification
  • Power BI Basic level
  • SAP ERP with Practice

Languages

English
First Language
English
Advanced (C1)
C1
Tamil
Proficient (C2)
C2
Telugu
Proficient (C2)
C2

Timeline

Assistant Manager

Wipro Limited
12.2023 - Current

Senior Executive

Wipro Limited
09.2020 - 11.2023

Master of science - Information Technology

Dwaraka Doss Goverdhan Doss Vaishnav College

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