Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
Generic

Indhumathy J

Madurai

Summary

Dynamic Senior Executive with a proven track record at Belstar Microfinance Limited, excelling in process improvement and market analysis. Adept at mentoring teams and enhancing operational efficiency, I drive impactful strategies that foster collaboration and elevate customer satisfaction. Committed to delivering results through effective communication and project management.

Accomplished and motivated executive with successful career history in business operations. Offering exceptional leadership and staff development skills proven to build trust and communicate effectively across all organizational levels. Coordinated with board members and C-suite executives to initiate and execute strategic business plans that achieve key objectives.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Senior Executive

Belstar Microfinance Limited
Madurai
09.2024 - Current
  • Mentored junior executives to enhance leadership skills and operational effectiveness.
  • Analyzed market trends to inform product development and business strategies.
  • Implemented process improvements that streamlined internal workflows and reduced turnaround times.
  • Coordinated cross-functional teams to streamline processes and improve efficiencies.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Delegated work to staff, setting priorities and goals.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.

GRO & Sales assistant Manager

IDFC First Bharat
Madurai
11.2022 - 07.2024
  • Assisted customers' inquiries and service requests.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Accepted and completed cash, check and credit card payments.
  • Processed sales transactions accurately and promptly at the point of sale.
  • Collaborated with team members to maintain a positive shopping environment.
  • Educated customers about financial products and services offered by IDFC First Bharat.
  • Handled customer complaints with professionalism and empathy to ensure satisfaction.

Education

Bachelor of Arts - Accounting And Finance

Sourastra College of Arts And Science
Madurai
01-2022

High School Diploma -

Mangayarkarasi Hr. Sec. School
Madurai
01-2019

Skills

  • Process improvement
  • Market analysis
  • Project management
  • Cross-functional coordination
  • Workflow optimization
  • Customer relationship management
  • Financial product knowledge
  • Team collaboration
  • Effective communication
  • Mentoring junior executives
  • Performance evaluation
  • Executive-level support
  • Report preparation
  • Office management
  • Mail handling
  • Financial management

Languages

Tamil
First Language
English
Beginner
A1
Hindi
Beginner
A1

Accomplishments

  • Double XX winner
  • Appraisal mark 5/5
  • Product achievement
  • JFM winner

Certification

  • Continue 5 months, 100 percent collection winner

Timeline

Senior Executive

Belstar Microfinance Limited
09.2024 - Current

GRO & Sales assistant Manager

IDFC First Bharat
11.2022 - 07.2024

Bachelor of Arts - Accounting And Finance

Sourastra College of Arts And Science

High School Diploma -

Mangayarkarasi Hr. Sec. School

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Indhumathy J