Indranil Pal
Kolkata
Summary
Technical Product Owner | Engineering Manager | Techno‑Functional Leader | Software Engineering Manager | Tech Lead Manager | Technical Product Manager | Technical Business Analyst
Techno-functional technical product owner and engineering manager with over 15 years in enterprise software development and large-scale platform implementation across retail, education, banking, and telecom sectors. Expertise in Java, Spring Boot, microservices architecture, REST API integrations, and POS systems, complemented by strong agile product ownership and cross-functional leadership skills. Proven track record in managing 30+ member engineering teams, delivering 40+ enterprise customizations, and leading integrations across CRM, loyalty, OMS, and ERP systems. Skilled in translating business requirements into scalable product features while maintaining high performance and customer satisfaction. Techno-functional Technical Product Owner and Engineering Manager with expertise in enterprise software development and large-scale platform implementation across diverse sectors. Delivered high-impact solutions through agile product ownership, leading 30+ member engineering teams, and managing complex product backlogs. Translated business requirements into scalable product features, ensuring high performance and enhanced customer satisfaction.
Overview
16
16
years of professional experience
Work History
Technical Product Owner
Tata Consultancy Services
Kolkata
03.2023 - Current
- Assisted in developing and enhancing TCS OmniStore platform for global retailers.
- Supported product backlog planning and sprint execution for retail POS modules.
- Converted business requirements into epics, user stories, and technical specifications.
- Facilitated microservices-based integrations with CRM, loyalty, OMS, and POS ecosystems.
- Collaborated with QA, DevOps, product teams, and business stakeholders.
- Aided in delivering coupon management solution, including generation, redemption, cancellation, and lifecycle management.
- Helped implement data archival and purging strategies to enhance platform performance.
- Conducted root cause analysis for production issues, improving system reliability and stability.
- Engaged with customers across Europe, UK, North America, and APAC regions.
Engineering Manager / Technical Lead
Tata Consultancy Services
Kolkata
03.2013 - 02.2023
- Led engineering delivery for TCS iON, a large-scale cloud platform serving educational institutions and examination boards.
- Managed a 30+ member engineering team delivering enterprise-grade education ERP solutions.
- Led Agile ceremonies including sprint planning, backlog grooming, and retrospectives.
- Delivered customized solutions for 40+ institutions including universities and education boards.
- Built features such as student lifecycle management, payroll modules, reporting modules, and CRM integrations.
- Designed and implemented custom reports, mark sheets, admit cards, and certificate generation systems.
- Led large-scale data migration initiatives for 5+ enterprise customers.
- Introduced best engineering practices including code reviews, documentation standards, unit testing, and Sonar analysis.
- Acted as technical escalation point for production issues and client delivery governance.
- Leading global IT services, consulting, and business solutions organization.
- Technology Stack: Java, HTML, CSS, JavaScript, jQuery, SQL, JSON, PostgreSQL
Software Developer
Tata Consultancy Services
Kolkata
08.2010 - 02.2013
- Assisted in development of multiple enterprise applications across banking and telecom sectors.
- Supported creation of features for credit card billing, EMI conversion, and customer relationship management at Citibank North America.
- Helped implement business logic in Java and SQL for banking workflows.
- Contributed to management of customer and loan modules for Experian North America.
- Enhanced features using core Java, Struts 2, Hibernate, and Spring.
- Helped develop telecom modules including CADO and visitation systems for TDC telecom platform.
- Aided in enhancements and deployments within WebLogic Server.
Education
Master of Engineering - Software Engineering
Jadavpur University
West Bengal01.2021
Bachelor of Technology - Electronics & Communication Engineering
Kalyani Government Engineering College
West Bengal01.2010
Skills
- Product Management
- Product Ownership
- Product Strategy
- Agile
- Scrum Delivery
- Sprint Leadership
- Backlog Grooming
- Prioritization
- User Story Creation
- Requirement Analysis
- Microservices Architecture
- API Integrations
- Technical Leadership
- Engineering Management
- Stakeholder Management
- Customer Management
- Retail POS Platforms
- Enterprise Application Development
- Risk Management
- Production Support
- Data Migration
- System Integration
- Java
- SQL
- Spring
- Spring Boot
- Hibernate
- JDBC
- Microservices
- REST APIs
- PostgreSQL
- MySQL
- Oracle
- Git
- Jenkins
- JIRA
- Postman
- SonarQube
- Tomcat
- JUnit
- Sonar Analysis
- Code Reviews
- Product backlog management
- Cross-functional collaboration
- Sprint planning
- Data analysis
- Customer engagement
- Cross-functional team leadership
- Product development
- Requirements gathering
- Product development process
- Business analysis techniques
- Backlog management
- Team leadership
- User story creation
Accomplishments
- 15+ years of enterprise software development experience
- Managed 30+ engineers across multiple product releases
- Delivered 40+ enterprise client customizations
- Successfully executed 5+ large data migration projects
- Led integrations across CRM, POS, Loyalty, ERP, and OMS platforms
Timeline
Technical Product Owner
Tata Consultancy Services
03.2023 - Current
Engineering Manager / Technical Lead
Tata Consultancy Services
03.2013 - 02.2023
Software Developer
Tata Consultancy Services
08.2010 - 02.2013
Master of Engineering - Software Engineering
Jadavpur University
Bachelor of Technology - Electronics & Communication Engineering
Kalyani Government Engineering College