Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Football, Basketball, Dancing, Sketching, writing poems and quotes, exploring new places all alone.
Work Availability
Quote
Timeline
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Indrashis Das

Indrashis Das

Banker
Kolkata

Summary

I am one who believes that both smart work and hard work are equally necessary to know consistent success. A business-oriented family taught me the nuances of managing clients, taking initiative and closing deals, and being a part of a socio- cultural organization instilled in me the skills of leadership, efficiency and empathy. Together with an eye for detail, a multi-tasking mind for problem solving and absolute diligence, allow me to guarantee the highest standards in every endeavour. Thus, I am looking for a company with a fast-paced environment where I can enhance my capabilities and produce my best work for it.

Overview

10
10
years of professional experience
5
5
years of post-secondary education
1
1
Certification
3
3
Languages

Work History

HNW-PB-RBB

HDFC Retail Branch Banking
Kolkata
2022.07 - Current
  • HNW-PB-RBB grade Assistant Manager.
  • Personal Banker. Creating opportunities and selling banking. products(i.e. Insurance, Mutual Fund, Personal Loan, Home Loan, Business and Educational Loan, High end Premium Savings and Current Accounts)
  • Service Manager to High Net Worth Clients linked with Relationship Managers.
  • Managing the entire day to day branch operations.
  • Worked effectively in fast-paced environments.

Guest Service Assistant

AirAsia
Kolkata
2017.07 - 2022.06
  • Supervisor on different job allocation(i.e. BBA; BMA; ARRIVALS; BOARDING GATE; CHECK-IN COUNTER).
  • Oracle HCM Manager; converting the traditional administrative functions of HR departments into opportunities to drive engagement, productivity and business value.
  • Senior Coordinator during IROP(Irregular Operations).

Customer Service Officer

Interglobe Aviation(Indigo)
Kolkata
2015.12 - 2017.07
  • Supervisor on different job allocation(i.e. Check-in Counter, Boarding Gate, Arrivals, BMA, BBA).
  • Upselling products like premium seats and priority baggage service.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Provided primary customer support to internal and external customers.

Front Office Receptionist

The Park Hotel
Kolkata
2015.10 - 2015.12
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Wrote professional and error-free letters, memoranda and other business documentation to support office needs.
  • Maintained transaction security by verifying payment cards against identification.

Front Office Assistant

Hyatt Place, Hampi
Hampi
2015.06 - 2015.09
  • Night Audit Duty Manager. Auditing and filing the entire revenue of the hotel.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Processed payments and informed individuals of further financial responsibility to facilitate timely payments.

Internship Student

Swissôtel Neotia Vista Kolkata
Kolkata
2013.05 - 2013.10
  • Front Office official.
  • Interacted with customers by phone, email, or in-person to provide information. Assisting customers through their check-in and check out process, providing end to end service.
  • Sorted and organized files, spreadsheets, and reports related to staffs with the Human Resource Department.

Education

I.C.S.E, 65% -

St. Xavier's Collegiate School, Park Street
Kolkata
2009.04 - 2010.05

I.S.C - Commerce, 63%

St. Xavier's Collegiate School, Park Street
Kolkata
2011.04 - 2012.05

Bachelor of Science - Hospitality Administration And Management, 65%

International Institute of Hotel Managemet
Kolkata
2012.05 - 2015.05

High School Diploma -

Bharathiar University
Kolkata
2015.05 - 2015.05

Skills

    Sales Oriented

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Accomplishments

  • First ever employee to be qualified for MDRT(Million Dollar Round Table) award happening in Kuala Lumpur by doing 20 lakhs of Life insurance and investments along with 12 lakhs of Unique Fixed Deposits in the month of October, 2022 in HDFC Bank within three months of joining.
  • Completed Harvard online trainee programming on Customer focus, 2015..
  • Only employee from AirAsia Kolkata to be recommended for achieving highest number of Premium Seats for three consecutive months in all over Pan Asia, 2016.
  • Official Crew Member for NH7 Bacardi Festival, Kolkata 2013 and 2014.

Software

G Suite

Human Capital Management

Customer Relationships Managemet

Oracle

Certification

IRDA

Football, Basketball, Dancing, Sketching, writing poems and quotes, exploring new places all alone.

Football happens to be one true love for me. It helps me to meditate and calm myself and at the same point of time it helps me in keeping myself in good shape.

Basketball is an another sport which I loved playing and had represented my school by being a captain which I earned it, lies behind one interesting story.

Out of no where I suddenly got excited with dancing where a couple of my school friends and I formed a group and learned dancing by helping each other where we represented our school and even outside by forming dance crew.

Sketching, writing poems and quotes is something which I have always kept to myself. It only triggers when I just want to spend sometime on my own and exploring my thoughts.

Always fascinated to explore new places. Like I still remember back in 2019 I was in Kuala Lumpur and I was staying very close to the KLIA2 airport and I had to go the city for some shopping to buy things for my family and it's a long way to approx two hours from where I'm staying. So I took a bus to KL central and yet I had to cover a lot of distance, could have easily taken a vehicle instead I choose to walk and explore such as walking through the tunnel of an abandoned metro station which was quite spooky, random unknown small colonial streets where graphite all over the walls etcetera. It's hard to explain through words, it can only be felt.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett

Timeline

IRDA

2022-10

HNW-PB-RBB

HDFC Retail Branch Banking
2022.07 - Current

Guest Service Assistant

AirAsia
2017.07 - 2022.06

Customer Service Officer

Interglobe Aviation(Indigo)
2015.12 - 2017.07

Front Office Receptionist

The Park Hotel
2015.10 - 2015.12

Front Office Assistant

Hyatt Place, Hampi
2015.06 - 2015.09

High School Diploma -

Bharathiar University
2015.05 - 2015.05

Internship Student

Swissôtel Neotia Vista Kolkata
2013.05 - 2013.10

Bachelor of Science - Hospitality Administration And Management, 65%

International Institute of Hotel Managemet
2012.05 - 2015.05

I.S.C - Commerce, 63%

St. Xavier's Collegiate School, Park Street
2011.04 - 2012.05

I.C.S.E, 65% -

St. Xavier's Collegiate School, Park Street
2009.04 - 2010.05
Indrashis DasBanker