Indu Priya Saragada
Analyst- Specialist
Hyderabad
Summary
Proactive at heading off issues in operations, workflow and production. Led and worked with leadership on various initiations. Cultivates rapport with individuals to optimize project goals and output with Skills to work under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Analyst - Specialist
Deloitte Support Services India Private Limited
Hyderabad
2019.11 - Current
- Analyzed solutions based on customer requirements.
- Coordinated with leadership on various Initiations.
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Analyzed data to coordinate installation of new systems or modification of existing systems.
- Collaborated with clients to define solution requirements.
- Interacted with clients to resolve issues and answer software-related questions.
- Conducted and supported implementation delivery with client and internal departments.
- Recommended development of plans for systems development and operations.
- Authored documentation for system configuration and troubleshooting.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Supported day-to-day operations, monitoring and resolving client/server and storage issues.
Manual Tester
Atos Syntel
Chennai
2018.10 - 2019.10
- Debugged problems and identified corrective actions.
- Pursued professional development opportunities to learn new testing tools and test strategies.
- Worked extended hours when necessary to meet deadlines.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Worked with clients and different teams to understand the requirements.
- Helped the mentors with the training process of junior batches.
- Generated daily reports for the project.
Education
Master of Computer Applications -
Vellore Institute of Technology
Vellore 2016.07 - 2018.05
Bachelor of Computer Applications -
Gandhi Institute of Technology And Management
Visakhapatnam 2013.07 - 2016.04
Skills
System upgrades
Accomplishments
- NCC Cadet and served as a Sergeant.
- National Volleyball player.
- Won the best NSS Volunteer award in college.
Timeline
Analyst - Specialist
Deloitte Support Services India Private Limited
2019.11 - Current
Manual Tester
Atos Syntel
2018.10 - 2019.10
Master of Computer Applications -
Vellore Institute of Technology
2016.07 - 2018.05
Bachelor of Computer Applications -
Gandhi Institute of Technology And Management
2013.07 - 2016.04
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