INFANT FRANKLIN S
Madurai,TN
Summary
Professional client specialist with strong experience and readiness for this role. Skilled in client relationship management, problem-solving, and delivering tailored solutions. Focuses on team collaboration and achieving measurable results, adapting seamlessly to changing needs. Known for reliability, communication, and strategic thinking.
Overview
6
6
years of professional experience
Work History
Senior Client Specialist
UL Technology Solutions Pvt Ltd
08.2024 - Current
- Negotiated contracts with suppliers or vendors on behalf of clients to secure cost-effective deals that met their unique requirements.
- Enhanced client satisfaction by providing personalized solutions and addressing specific needs.
- Implemented efficient workflows for better coordination among team members, leading to improved productivity and client satisfaction.
- Created customized reports for clients that provided valuable insights into their businesses'' performance and areas for improvement.
Assistanat Manager Sales
Busy Infotech Pvt Ltd (an Indiamart Company)
10.2022 - 08.2024
- Handling Channel Partners Down south of TN.
- Engaged closely with stakeholders to develop and expand reporting capabilities and communicating the results in weekly basis.
- Worked with client requirements to specify business plans and goals. Based on the Channel Partners requirement we sell the software.
- Maintaining and increasing sales of the company’s products by setting sales target for individual CPs and for the team as a whole
Team Leader
Fangs Technology Pvt Ltd
10.2020 - 09.2022
- Company Overview: (Vivo-TN)
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Reaching the targets and goals set for the particular area by monitoring the team’s performance and motivating them to reach targets.
Marketing & Sales Trainee
Hindustan Unilever Limited
04.2019 - 06.2019
- Company Overview: (intern)
- Created a new beat channel for Botanical LUX
- Learned the distribution process of HUL organization
- Forecast the sales and placed order with the help of datatrends
- (intern)
Education
MBA - Marketing,HR
St.joseph's Insitute of Management
Tiruchirappalli05-2020
Bachelor of Science - Computer Science
St.josephs College
Tiruchirappalli04-2017
Skills
- Computer & Networking
- Excellent working knowledge in MS Office
- Good communication skill in English and Tamil
- Good Interpersonal Skills
- Team Management
- Reporting & Documentation
- Requirements gathering and analysis
- Sales strategy development
- Problem-solving skills
- Decision-making
- Conflict resolution
Timeline
Senior Client Specialist
UL Technology Solutions Pvt Ltd
08.2024 - Current
Assistanat Manager Sales
Busy Infotech Pvt Ltd (an Indiamart Company)
10.2022 - 08.2024
Team Leader
Fangs Technology Pvt Ltd
10.2020 - 09.2022
Marketing & Sales Trainee
Hindustan Unilever Limited
04.2019 - 06.2019
MBA - Marketing,HR
St.joseph's Insitute of Management
Bachelor of Science - Computer Science
St.josephs College
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