Arunima Singh

• Work Plan Management
• To support the project manager in creating project work-plans in MS project during project initiation phase.
• PMO Process study and improvement, E-PMO Process training, Project Consultation, Workplan Creation
• To track the KPIs (key performance indicators) i.e., CPI and SPI for the project through the project lifecycle.
• Risk and Resource Management
• Supporting the project manager to analyze the potential risks, assigning appropriate scores to the risks of the project and creating a risk register
• Demand Management, Resource Forecasting and Planning
• Vendor Management
• To ensure all project milestones, deliverables, Go-lives, deployment dates etc. are met and in case of any variance, all stakeholders are informed with the relevant reasons for the same.

· Renegotiated outsourcing contracts to save considerable costs.

· Created monthly forecast templates and resource management allocations for approved projects.

· Created and developed detailed work plans to meet business priorities and deadlines.

· Liaised with customers and management to better understand customer needs and recommend appropriate solutions.

· Supported clients with business analysis, documentation, and data modeling.

· Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.

· Onboarded and managed new client accounts to boost retention rates.

· Renegotiated outsourcing contracts to save considerable costs.

· Created monthly forecast templates and resource management allocations for approved projects.

• Scrum and Agile
• Closely working with Scoping Team & Dev team to facilitate PI Planning by implementing best agile practices in project
• Track the Sprint planning & PI planning in JIRA tool & ensure the requirements are created in JIRA with help of Product owner / Scrum master on no of committed, stretch features with story points & billed with help of vendor management team.
• Create multiple dashboards such as Task estimations, Defect management, Test case scenarios, User stories, feature, Epic level, capacity & workload reports.

• Worked as PS Consultant supporting end to end requirement gathering from user, feasibility, documentation, development, business analysis.
• . Provided end to end PMO support to the project by creating Work-plan and optimizing in MS Projects, tracking the KPIs, Risk and Issue analysis.
• Demand management for upcoming releases ad supporting the new resource for initial setup.
• Support project teams to implement PMO processes and tools to conduct Project Kick-off and closure effectively, by conducting trainings
• Performed Gap Analysis with respect to existing policies, business processes, documents and records maintained (like Contracts, SLAs, and SOPs etc.)
• Workforce management - Timesheet & Resource Management, costing, and scheduling, task and assignment management.