Irfan
Business Analyst 1
Shimoga
Summary
Results-driven Business Analyst with over 8+ years of experience in process optimization, logistics operations, and client service delivery. Proven ability to analyze complex data, streamline workflows, and enhance operational efficiency. Adept at handling high-volume case management, driving team performance, and delivering consistent results in fast-paced environments. Strong communicator with a problem-solving mindset and a focus on continuous improvement.
Overview
4
4
Language
8
8
years of professional experience
Work History
Business Analyst I
DXC TECHNOLOGY
2023 - Current
- Handle technical processing for London Lloyd’s market, including market corrections and policy validation
- Perform compliance audits and quality checks ensuring adherence to internal controls and policies
- Collaborate with stakeholders for risk mitigation and compliance alignment
Business Analyst II
DXC TECHNOLOGY
2019 - 2023
- Worked in sanctions screening team, handling cases for sanctions-regulated countries ensuring compliance with policies
- Supporting process improvements and workflow optimization
- Execute transaction monitoring and case investigations to identify and mitigate compliance risks
Business Analyst III
DXC TECHNOLOGY
01.2017 - 2019
- Maintain and update client databases while resolving queries efficiently
- Handle high-volume case management with a focus on accuracy and SLA adherence
- Conduct root cause analysis and resolve escalations within defined timelines
Education
Bachelor of commerce -
Kuvempu University
Shimoga04-2017
Skills
Process Improvement & Optimization
Stakeholder Management
Quality Assurance & Compliance
Team Leadership & Training
Problem Solving & Decision Making
Customer Relationship Management
Time & Workload Management
MS Excel (Advanced – Pivot Tables, VLOOKUP, Reporting)
MS Office Suite
Workflow / Case Management Tools
DataValidation & Documentation Tools
Awards
Champ Award - 2018 and 2019, Champ Award - 2020 and 2021, Champ Award - 2022 and 2023, Champ Award - 2024, Champ Award - 2025
Timeline
Business Analyst III
DXC TECHNOLOGY
01.2017 - 2019
Business Analyst I
DXC TECHNOLOGY
2023 - Current
Business Analyst II
DXC TECHNOLOGY
2019 - 2023
Bachelor of commerce -
Kuvempu University