Irfan Mansuri
Panvel
Summary
Dynamic professional with a proven track record at Apple, enhancing workforce efficiency and employee satisfaction through innovative recruitment and recognition strategies. Skilled in workforce planning and excellent communication, adept at fostering teamwork and resolving problems effectively. Demonstrated ability to exceed targets and improve operations, showcasing strong attention to detail and time management skills.
Overview
5
5
Languages
18
18
years of professional experience
Work History
Store Managee
Venus data products
Mumbai
01.2025 - Current
- Led daily team operations for company workplace
- Built targeting lists using demographic, behavioral, and geographic data.
- Audited retail store operations for compliance with company standards.
- Resolved service issues using phone, email, and chat support
- Supervised sales associates and supported floor coverage.
- Scheduled staff shifts and balanced labor needs.
- Trained team members on customer service and store procedures.
- Monitored inventory levels and coordinated merchandise replenishment.
- Handled customer concerns and resolved service issues.
- Maintained visual merchandising and store presentation standards.
- Enforced company policies, safety practices, and cash controls.
Maple
Maple
Mumbai
06.2024 - 01.2025
- ASM (Asst Store Manager)
- Enhanced maple syrup quality by implementing proper sap collection techniques and adhering to sanitation standards.
- Continuously researched industry trends and innovations in maple syrup production, applying new knowledge to improve overall operation performance.
- Expanded market reach through targeted social media campaigns highlighting the unique qualities of our artisanal maple syrup products.
- Conserved resources through efficient wood fuel usage, reducing environmental impacts of the maple sugaring operation.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
IVenus
Apple
07.2023 - 04.2024
- Store Manager
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Maple
Maple
10.2022 - 06.2023
- Sr.Executive
- Enhanced maple syrup quality by implementing proper sap collection techniques and adhering to sanitation standards.
- Conserved resources through efficient wood fuel usage, reducing environmental impacts of the maple sugaring operation.
- Continuously researched industry trends and innovations in maple syrup production, applying new knowledge to improve overall operation performance.
- Expanded market reach through targeted social media campaigns highlighting the unique qualities of our artisanal maple syrup products.
Manpower Coordinator
Apple
04.2014 - 04.2022
- Increased employee satisfaction scores by developing robust recognition programs that celebrated individual achievements as well as team successes.
- Streamlined the recruitment process by implementing a centralized applicant tracking system.
- Improved employee retention rates by conducting thorough exit interviews and identifying areas for improvement in company culture and management practices.
- iPro Intelligent Professional in Apple India
- Consultant for Apple product and Demo.
- Best Service and after sales for across Apple Lineup
- Achieving Monthly target with class room training to Customers
Essar
The Mobile Store
01.2012 - 04.2014
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Promoted to Asst Store Manager.
- Sales and business Development.
- Store handling and service Query resolution for client.
BPL
Loop Communications
06.2010 - 12.2011
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- New PP connection to clients.
- On call solution for better service amd understanding.
- Sales and Plan Benefits explanation to Customer
Kanakiya
Cinemax
07.2009 - 09.2010
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Collaborated in team setting, offering support and guidance to achieve common goals.
- Managed time effectively to ensure timely completion of all tasks.
- Passionate about learning and committed to continual improvement.
- Resolved problems and improved operations to enhance customer service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
OM Marketing
Micromax Informatics Ltd, Tech Smart Private
07.2008 - 05.2009
- Increased employee satisfaction scores by developing robust recognition programs that celebrated individual achievements as well as team successes.
- Streamlined the recruitment process by implementing a centralized applicant tracking system.
- Improved employee retention rates by conducting thorough exit interviews and identifying areas for improvement in company culture and management practices.
- iPro Intelligent Professional in Apple India
- Consultant for Apple product and Demo.
- Best Service and after sales for across Apple Lineup
- Achieving Monthly target with class room training to Customers
Education
Bachelor - Commerce
Dr.Babasahed Ambedkar College
MumbaiSkills
- Workforce planning
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Problem-solving abilities
- Time management
- Excellent communication
- Attention to detail
Languages
English
Intermediate
B1
Hindi
Proficient
C2
Marathi
Proficient
C2
Guja
Intermediate
B1
Spanish
Beginner
A1
Timeline
Store Managee
Venus data products
01.2025 - Current
Maple
Maple
06.2024 - 01.2025
IVenus
Apple
07.2023 - 04.2024
Maple
Maple
10.2022 - 06.2023
Manpower Coordinator
Apple
04.2014 - 04.2022
Essar
The Mobile Store
01.2012 - 04.2014
BPL
Loop Communications
06.2010 - 12.2011
Kanakiya
Cinemax
07.2009 - 09.2010
OM Marketing
Micromax Informatics Ltd, Tech Smart Private
07.2008 - 05.2009
Bachelor - Commerce
Dr.Babasahed Ambedkar College