Irfan Mohammed
Hyderabad
Summary
Seasoned MIS Executive with 9 dedicated years planning, creating and managing secure information systems. Proactively monitors data retention practices to comply with organizational and regulatory mandates. Oversees IT operations team and determines critical decisions covering computer system plan, design, development and evaluation. Detail-oriented supervision over management information system training, onboarding and operation.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior MIS Executive
IFB Appliances Ltd
10.2014 - Current
- Produced Daily and monthly reports using advanced Excel spreadsheet functions.
- Collaborated with IT teams to ensure seamless integration of MIS tools and applications into existing company-wide systems.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Produced tables, pivot reports and charts for use in key decision-making processes.
- Utilized data visualization tools to effectively communicate business insights.
- Enhanced data accessibility by designing and implementing user-friendly MIS dashboards.
- Trained new employees on using MIS tools effectively, ensuring seamless integration into the team''s workflows.
- Streamlined report generation for improved decision-making with efficient data extraction and analysis techniques.
- Resolved workflow issues to optimize team productivity and improve delivery times.
- Provided actionable insights through comprehensive reports and dashboards, supporting strategic initiatives.
- CSR Joining and Exit formality,ESIC and PF Related issues.
- Coordinated training programs for new hires leading to increased performance levels within a shorter timeframe.
- CSR incentive provision working and final Incentive report preparation.
Operations Executive
Max Life Insurance
10.2012 - 09.2014
- Supported KYC processes for prospective and existing customers.
- Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
- Completed customer applications and updated records to reflect current information.
- Assisted customers with completing insurance documents to avoid missed information.
- Assessed customer needs and recommended suitable insurance policies.
- Reviewed and adjusted customer coverage levels to address, identify, and resolve customer conflicts.
- Advised customers on required information for claim submissions to progress applications.
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
- Processed eligibility and benefits verification and authorization requests.
- Processed and recorded new policies and claims.
- Calculated adjustments, premiums and refunds.
Education
MBA - Finance
Jyothishmathi Institute of Technology And Sciences
Karimnagar, India10.2012
Bachelor of Commerce - Finance
SRM Degree College
Karimnagar, India06.2010
Skills
- MIS
- Advanced Data Analysis
- Onboarding
- Expert Excel Skills
- Virtualization
- Data Mapping
- SAP Knowledge
- Productivity assessments
Certification
- SQL
- Power BI
- Python
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Timeline
Senior MIS Executive
IFB Appliances Ltd
10.2014 - Current
Operations Executive
Max Life Insurance
10.2012 - 09.2014
MBA - Finance
Jyothishmathi Institute of Technology And Sciences
Bachelor of Commerce - Finance
SRM Degree College
- SQL
- Power BI
- Python
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