Summary
Overview
Work History
Education
Skills
Certification
Life Saving Award
Timeline
Generic

Isaac Parris

Indianapolis

Summary

Accomplished Service Technician at Superior Van and Mobility, adept in installation and repair with a strong focus on customer service excellence. Leveraged troubleshooting skills to enhance equipment functionality. Proven ability to communicate complex technical information effectively, ensuring client understanding and compliance with safety protocols.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Service Technician

Superior Van and Mobility
12.2023 - Current
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.

Account Manager

Belem Logistics
01.2023 - 12.2023
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.
  • Negotiated prices, terms of sales and service agreements.
  • Consulted with businesses to supply accurate product and service information.

Police Officer

IU Health Methodist Hospital
12.2018 - 01.2023
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Maintained accurate records of daily activities through detailed report writing, aiding the efficiency of department operations.

Manufacturing Operator

Triangle Engineering Company
01.2016 - 02.2017
  • Inspected products and machines to maintain quality and efficiency.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Collaborated with Quality Assurance teams in conducting regular inspections of finished products, ensuring all items met established quality standards.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Assembled products according to changing daily work orders and specific customer needs.

Education

High School Diploma -

Calvary Christian School
Indianapolis, IN

Skills

  • Installation and repair
  • Customer service
  • Troubleshooting skills
  • Documentation and reporting
  • Equipment inspection
  • Compliance documentation

Certification

Braun Master Certified Technician

NMEDA Certified

QAP Certified

Sure Grip Ceritfied Technician

Qlock & EZ Lock Certified Technician


Life Saving Award

Life saving award through Southport Police Department.

Timeline

Service Technician

Superior Van and Mobility
12.2023 - Current

Account Manager

Belem Logistics
01.2023 - 12.2023

Police Officer

IU Health Methodist Hospital
12.2018 - 01.2023

Manufacturing Operator

Triangle Engineering Company
01.2016 - 02.2017

High School Diploma -

Calvary Christian School

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Isaac Parris