Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Isabel Juarez

Indianapolis

Summary

Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.

Overview

5
5
years of professional experience
2024
2024
years of post-secondary education

Work History

Server

Chilis
Indianapolis
05.2021 - Current
  • Provided exceptional customer service in a fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining area and service stations.
  • Assisted guests with menu selections and answered questions about ingredients.
  • Trained new team members on service protocols and restaurant policies.
  • Managed multiple tables while ensuring guest satisfaction throughout their visit.
  • Provided excellent customer service to ensure satisfaction.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Assisted in training new servers.

In room dining server

JW Marriott
Indianapolis
01.2023 - 07.2024
  • Delivered exceptional in-room dining service to enhance guest satisfaction.
  • Assisted in training new staff on service protocols and menu items.
  • Greeted guests in a friendly and professional manner.
  • Answered phone calls from guests to take orders or respond to inquiries.
  • Set up trays according to established guidelines for each order.
  • Adhered to company policies and procedures regarding hospitality services at all times.
  • Provided excellent customer service to all guests.
  • Communicated effectively with kitchen staff regarding special requests or dietary restrictions.

Education

Southport High School
Indianapolis, Indiana

Skills

  • Customer service
  • MENU knowledge
  • Order processing
  • Training staff
  • Team collaboration
  • Food safety standards
  • Time management
  • Problem solving
  • Menu presentation
  • Dining customer service
  • Safe food handling
  • POS operation
  • Food running
  • Cash handling
  • Menu memorization
  • Server training
  • Point of sale operation
  • High volume dining
  • Take-out service
  • Hostess support
  • Positive and professional

References

References available upon request.

Timeline

In room dining server

JW Marriott
01.2023 - 07.2024

Server

Chilis
05.2021 - Current

Southport High School
Isabel Juarez