Ish Kumar
Associate
House No 435 Sector 19 Part 1 Huda Kaithal Haryana
Summary
Dedicated and enthusiastic job seeker with a strong knack for organization, seeking an entry-level position as Associate. Motivated to contribute to the team's success in achieving company goals. Known for meticulous attention to detail and ability to effectively collaborate with others. Skilled in managing multiple projects simultaneously, ensuring high levels of accuracy throughout.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Associate
Genpact
05.2023 - Current
- Investigated credit, debit, and ATM/PIN transaction disputes, resolved error allegations, and handled claims within required timeframes
- Issued provisional credits, managed customer communications, and monitored transactions for suspicious activities
- Analyzed spending patterns, filed chargebacks with Visa, and reviewed account activities independently
- Collaborated with a fraud detection team, utilized advanced fraud signals, identified new fraud patterns, and managed a fraud prevention lobby.
Education
Master Of Business Administration - Finance
Nilm University
Kaithal HaryanaB.Com - General
Kurukshetra University
Kaithal Haryana07.2022
12th -
01.2019
10th -
01.2017
Skills
- Advanced Excel
- MS Office
- Tally ERP
- Fraud Analyst
- Dispute Analyst
Accomplishments
- Two Bronze Reward in 2 Quarter
- Achieved Result by completing Task with accuracy and efficiency.
Certification
- Advanced excel
- Google Data Analytics
- Diploma in Financial Accounting
Languages
English
Hindi
Personal Information
Title: Associate
Projects
1 Months, Virtual Intern, Primary work includes designing posters, designing content for social media, Crowdfunding, Digital Media Marketing, working on an individual project as a social entrepreneur, Drafting and filing legal documents
Timeline
Associate
Genpact
05.2023 - Current
Master Of Business Administration - Finance
Nilm University
B.Com - General
Kurukshetra University
12th -
10th -
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