Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Hobbies and Interests
Timeline
Generic

ISHA KAPOOR

Uttam Nagar

Summary

To work in a challenging atmosphere which provide ample opportunities for learning & growth sincere hard work and persistence.

Overview

9
9
years of professional experience

Work History

Customer Care Executive

Electricita Energy Pvt Ltd
09.2024 - Current


  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • I resolve customer Complaints send the field boys to customer
  • Register rickshaw booking for new customers
  • I maintain the attendace of the employees

Backend Verification

Caliber business solutions pvt ltd
09.2022 - 04.2023
  • In this company,the files were sent to the dip department by logging in and from there,after getting verified,i used to submit it to manager.

Credit Card Backend

RKPL
01.2016 - 08.2022
  • Company Overview: mymoneymantra
  • i used to verfiy the file of Shopper stop& citibank customer.whatever query was there in the customer" crediit card,we used to inform him on call
  • I Changed the department after 2 years for progress.After that I came to the backend department after verfication I used to send the files to the backend.then someone used dolve it after getting rejection
  • I used to verify Citi Bank Credit Card,Hdfc Credit Card,Shopper stop Credit Card

Education

10 th -

CBSE Board

12th - undefined

CBSE Board

Graduate - undefined

Delhi university

Skills

  • Highly energetic
  • Punctual
  • Diligent
  • Adaptable
  • Keep learner
  • Computer Savvy
  • Customer service background
  • Complaint handling
  • Customer support
  • Data entry
  • Documentation and reporting
  • Performance improvement
  • Call center operations

Languages

English
Hindi

Personal Information

  • Father's Name: Mr.Rajender kapoor
  • Date of Birth: 28/10/1996
  • Nationality: Indian
  • Marital Status: Married
  • Religion: Hindu

Hobbies and Interests

  • Listening to music
  • Watching influencer vlogs on YouTube





Timeline

Customer Care Executive

Electricita Energy Pvt Ltd
09.2024 - Current

Backend Verification

Caliber business solutions pvt ltd
09.2022 - 04.2023

Credit Card Backend

RKPL
01.2016 - 08.2022

12th - undefined

CBSE Board

Graduate - undefined

Delhi university

10 th -

CBSE Board

Similar Profiles

CREATE PROFILE
ISHA KAPOOR