Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ishaan Sinha

Noida

Overview

3
3
years of professional experience
1
1
Certification

Work History

Process Executive

Cognizant Technologies
Gurgaon
01.2023 - 01.2024
  • Conducted a data-driven analysis of engagement and conversion rates to optimize ad spend allocation.
  • Communicated detailed performance insights to international clients via phone or chat, helping to optimize their ad spend and improve the ROI of their Google Ads accounts.
  • Utilized various tools to monitor key performance metrics, ensure compliance with service level agreements (SLAs), and deliver timely solutions and follow ups.
  • Conducted thorough reviews of advertising policies to ensure compliance.

Intern

NBCC (India) Limited
Delhi
08.2021 - 09.2021
  • Received training in MS Excel and MS Office to process and manage employee payroll efficiently.
  • Received training in effective and professional client communication, ensuring clear, concise, and responsive interactions via email and phone.
  • Prepared detailed meeting objectives and summaries using MS Word, ensuring accurate documentation and clear communication of key discussions and decisions.

College Summer Project

FedEx
05.2021 - 06.2021
  • Conducted an in-depth financial analysis of revenue streams across FedEx Express, Ground, Freight, and Services for the fiscal year 2021, identifying key drivers of profitability.
  • Collected and analyzed customer experience data from a randomized sample of 50 participants to assess the financial implications on revenue and retention.
  • Assessed FedEx’s business growth strategies across service segments, evaluating financial performance, and market trends.

Education

Bachelors of Business Administration (B.B.A) -

Jims Technical Campus, GGSIPU
Gr.Noida
05.2022

Class Xth – Class XIIth -

Jaypee Public School
Gr.Noida
04.2019

Skills

  • Ms office (Excel, Word and Powerpoint)
  • Marketing strategist
  • Google Ads
  • Tech-Savvy
  • Experienced Global Client Handler
  • SLA compliant
  • Strategic planner
  • Workflow Adherent
  • Business Intelligence Analyst
  • Campaign planning

Certification

  • Achieved gold medal in the Ecovisionnaire Olympiad during High school.
  • Secured a silver medal in a college-level basketball competition.
  • Received a Certificate of Merit for outstanding anchoring performance during the first year of college.

Timeline

Process Executive

Cognizant Technologies
01.2023 - 01.2024

Intern

NBCC (India) Limited
08.2021 - 09.2021

College Summer Project

FedEx
05.2021 - 06.2021

Bachelors of Business Administration (B.B.A) -

Jims Technical Campus, GGSIPU

Class Xth – Class XIIth -

Jaypee Public School

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Ishaan Sinha