Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Projects
Experimental Work Industrial Training
Personal Information
Affiliations
Certification
Timeline
Generic
Ishan Rishi

Ishan Rishi

Chandigarh

Summary

Seeking a career opportunity to utilize my mechanical training and skills, and provide a significant contribution to the success of my employer effectively.

Willingness to work hard in a challenging environment, with the purpose of growth, knowledge, and creativity, in order to achieve organizational goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Associate

Teleperformance
Mohali
05.2024 - Current
  • Provided information about products and services available to customers.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Intern

EME Technologies
Chandigarh
  • Got familiar with the software AutoCAD

Intern

Mahindra & Mahindra Swaraj Engines
Mohali
  • Learned about various components manufactured in that industry and get to know about the engine manufacturing of tractors

Education

B.Tech - Mechanical engineering

Chandigarh Engineering College
Landran
05.2018

10+2 -

Shishu Niketan Model Sr. Secondary School
Sector 22D
05.2014

Matriculation -

Stepping stones Senior Secondary School
Sector 37D
05.2012

Skills

  • Windows 11
  • Service complaint resolution
  • Effective communication
  • Inbound and outbound calling
  • Customer support
  • Customer service
  • Listening
  • Communication
  • Problem-solving
  • Motivation
  • Technical troubleshooting
  • Customer complaint resolution

Extracurricular Activities

Built  a Go-kart in college.  

Actively participated in drawing competitions in schools, and made a science model in schoo

Projects

Design & Fabrication of GO-KART, 2 stroke Engine, International F-9 Go carting Championship, We use an    Electronic fuel injector in place of Carburetor., It is designed to bear heavy load., Can easily navigate in heavy traffic., It provides higher torque than comparable to other carts.

  • Industrial Training’s project: To eliminate the number punching Defect on the engine
  • To find the reason of leakage in pumps and find a measure to prevent the leakage

Experimental Work Industrial Training

  • EME Technologies, Sector 34, Chandigarh, Got familiar with the software AutoCAD.
  • Mahindra & Mahindra Swaraj Engines, Mohali, Learned about various components manufactured in that industry., Get to know about the engine manufacturing of tractors., Industrial Training’s project: To eliminate the number punching Defect on the engine., To find the reason of leakage in pumps and find a measure to prevent the leakage.

Personal Information

  • Hobbies: Playing chess., Browsing different genre of video YouTube., To read novels., To watch Movies and web series.
  • Date of Birth: 09/03/96
  • Gender: Male
  • Marital Status: Single

Affiliations

  • TOP NPS SCORER IN DECEMBER 2024 .

Certification

  • AUTOCAD

Timeline

Customer Service Associate

Teleperformance
05.2024 - Current

Intern

EME Technologies

Intern

Mahindra & Mahindra Swaraj Engines

B.Tech - Mechanical engineering

Chandigarh Engineering College

10+2 -

Shishu Niketan Model Sr. Secondary School

Matriculation -

Stepping stones Senior Secondary School
Ishan Rishi