Accomplished in leveraging expertise in SAP SD, Oracle ERP, and SFDC to enhance operational efficiency at TE Connectivity, I excel in streamlining order processing and issue resolution, boosting customer satisfaction. Adept at both independent and collaborative work, my quick learning ability ensures continuous improvement and innovation in fast-paced environments.
TE Connectivity, TE Connectivity Ltd. is an American Swiss-domiciled technology company that designs and manufactures connectors, sensors, relays, contactors, and application tooling for several industries., Central point of contact for customer’s inbound & outbound calls in Cisco, and mails in Outlook & Salesforce., Creating quotes, manual orders in SAP on customer's request and taking ownership of actions and follow through until resolved., Verifying validity of account/payment discrepancies to resolve issues by obtaining and investigating information received from customers and internal stakeholders., Expediting the customer orders with the help of planning team if customer requires the product urgently., Creating the RMA, and issuing the Debit, Credit notes according to the situation in SAP., Investigating the customer’s complaints and escalating the customer’s issues. DELL EMC, Dell EMC is an American multinational corporation headquartered in Hopkinton, Massachusetts and Round Rock, Texas., Booking Renewal contracts of software and hardware services for customers of Dell EMC in SFDC and ORACLE ERP., Validating the PO and QUOTE information with SFDC opportunity., Booking the quotes in ORACLE ERP., Doing manual billing like Quarterly, annually etc. as per customer request., Terminating the active contracts as per customer request. GE AVIATION, GE Aviation, a subsidiary of General Electric, is headquartered in Evandale, Ohio, outside Cincinnati., Processing purchase orders (POs) received from customers for aviation parts without missing any TAT., Executing the purchase orders in oracle ERP, and maintaining the orders already entered., Performing internal audit on the orders reports from oracle ERP., Redacting the pdf files., Creating audit reports., Checking the stock availability and booking the demand on oracle., Helping the customers with their queries through emails.
I hereby declared that the above written particulars are to the best of my knowledge and belief. In view of the above, I request you to give an opportunity to serve your esteemed organization in the capacity mentioned above, for which act of kindness I shall be very thankful to you.
Date of Birth: 11/22/95
Capacity to work independently and energetically with full confidence for achieving the targets. To investigate things with a positive and practical attitude is my greatest strength.