Ishan Shende
Nagpur,Maharashtra
Summary
Accomplished Assistant Manager with 8.5+ years of experience in Quality Assurance (QA), specializing in manual and automated testing. Extensive expertise in BI and ETL testing, with a deep understanding of data analysis and reporting using BI tools like Power BI and Micro Strategy. Proven leadership abilities in managing and mentoring teams, driving testing initiatives, and delivering high-quality projects. Strong communication, problem-solving, and analytical skills, enabling successful collaboration across cross-functional teams. Seeking to leverage my skills and expertise in a dynamic organization focused on continuous improvement and quality assurance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager (Data Analyst/DQE)
InfoCepts Technologies
07.2021 - Current
- Working closely with Vertex’s commercial, marketing, and manufacturing teams to understand business requirements and deliver BI solutions that addressed their needs in areas such as patient demographics, treatment outcomes, and regulatory compliance
- Currently working as a QA Engineer specializing in BI and ETL testing
- Extensive experience as a Micro Strategy Developer, focusing on reporting and dashboard development
- Recently performed ETL testing for Oracle to Snowflake migration and BI testing for the Tableau to Power BI migration projects, ensuring seamless data integration and accurate reporting
- Proficient in Power BI for data visualization and analysis, and experienced in testing BI tools for migration and optimization
- Utilized JIRA for sprint planning, backlog grooming, and managing user stories in an Agile environment
- Created and managed Change Requests in Service Now, ensuring adherence to ITIL best practices for change management
- Utilized Service Now to create, manage, and track Incidents, ensuring timely resolution and meeting service level agreements (SLAs). Used the Change Management module to submit, review, and approve changes, reducing unauthorized changes by 40%
Executive-QA
ABM Knowledgeware
12.2020 - 06.2021
- MaiNet 2.0 is an integrated ERP application that can manage the complete working of a typical municipality (Corporation or Council) of any size. It offers Citizen-Centric, Revenue Centric and Back office modules that enable end to end automation of Municipality
- Conducted manual testing for web applications, ensuring functionality, usability, and performance met business requirements
- Utilized Postman for API testing, verifying endpoints, request/response validation, and ensuring proper data exchange between client and server
- Performed mobile application testing for Android OS, testing across multiple devices and OS versions to ensure seamless functionality and user experience
- Executed functional, regression, smoke, and ad-hoc testing for both web and mobile applications, identifying defects early in development cycle
- Created and executed detailed test cases, tracked defects, and collaborated with developers to resolve issues in a timely manner
- Utilized Redmine for issue tracking and bug reporting, collaborating with developers to ensure timely resolution of critical defects in the software release cycle
QA Engineer
Lighthouse Info Systems Pvt. Ltd.
04.2018 - 11.2020
- Conducted QA for Lighthouse ERP application across manufacturing verticals such as Steel and FMCG
- Conducted performance testing using Jmeter and data testing for TAXCPC Banking Application
- Tested and configured CRM mobile application for Android and IOS platforms
- Developed SQL queries and created PL/SQL functions for customization of mobile app
- Attendance, Location Tracking & Geo Tagging application, it is available for both Mobile as well as Web platform & through this app one can mark user's Attendance with user's captured image, can track user's location & can also tag live location through mobile app & display all of its information on Web Portal with other additional features
- Conducted automation testing using Selenium for web-based educational ERP application with diverse modules
- Advanced departmental knowledge-sharing by training new QA Engineers on company-specific testing methodologies and tools.
Software Tester
CodeReflextion Technologies Pvt. Ltd.
02.2016 - 04.2018
- Conducted manual testing for web application of IRCTC's Kitchen & Store module at Nagpur Railway station
- Tested and ensured functionality of android app for schools and coaching institutes to monitor attendance of students and lecture quality of teachers
- Evaluated core banking solution web application and its features for service accuracy and reliability
Sr. Executive AR
Ascent Business Solutions
09.2014 - 01.2016
- Utilized Prognocis, Availity, CureMD, and Trizetto software
- Compiled reports monthly, weekly and annually using CPT, ICD9 codes, Provider, Location, Database etc.
- Weekly scheduling assignment on software system for junior staff/project department, floor support on received correspondence from Insurance COS, setting up process protocol for denials for further Appeal
- Specialized in client interactions and email correspondence
- Executed senior-level accounts receivable tasks
Education
Bachelor of Engineering -
Priyadarshini Bhagwati College of Engineering
Nagpur, India01-2014
Diploma -
Priyadarshini Polytechnic
Nagpur, India01-2011
High School -
Shri Rajendra High School
Nagpur, India01-2008
Skills
- Manual Testing Mobile App Testing (Android/iOS)
- ETL & BI Testing API Testing
- Performance Testing (JMeter)
- Test Design & Planning Test Case Creation
- Automation Testing (Selenium)
- Data Analysis Data Quality
- Root Cause Analysis Problem Solving
- BI Reporting Power BI MicroStrategy
- Snowflake Oracle Spreadsheet Compare
- SQL Core Java
- Project Management Team Leadership
- JIRA Postman
- MS Office Tools (Excel, Word, PowerPoint)
Certification
- ISTQB Advanced Level Agile Technical Tester (ATT) Udemy
- Received Hands-On Essentials: Data Warehousing Workshop badge Snowflake
- Received certificate of completion for Practical Pharmaceutical Supply Management: LMIC Focus Udemy
Accomplishments
- Got promoted to 'Assistant Manager' position at InfoCepts in 2023.
- Got appreciated with Dream Team Award at InfoCepts in 2022 and 2023.
- Participated in TATA Crucible Quiz Contest in 2018, 2019.
Hobbies and Interests
- Trekking and Hiking
- Watching Movies/Web Series
- Singing
- Swimming
- Badminton
- Tabla
Languages
English
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Disclaimer
I confirm that the information provided by me is true to the best of my knowledge and belief.
Timeline
Assistant Manager (Data Analyst/DQE)
InfoCepts Technologies
07.2021 - Current
Executive-QA
ABM Knowledgeware
12.2020 - 06.2021
QA Engineer
Lighthouse Info Systems Pvt. Ltd.
04.2018 - 11.2020
Software Tester
CodeReflextion Technologies Pvt. Ltd.
02.2016 - 04.2018
Sr. Executive AR
Ascent Business Solutions
09.2014 - 01.2016
Bachelor of Engineering -
Priyadarshini Bhagwati College of Engineering
Diploma -
Priyadarshini Polytechnic
High School -
Shri Rajendra High School
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