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Dynamic customer care executive with a proven track record at Passionate Detailerz, excelling in data entry and web development. Adept at leveraging strong communication skills to enhance client satisfaction and streamline operations. Experienced travel consultant skilled in C++ and JAVA, consistently delivering exceptional service and innovative solutions.

I am a dedicated IT professional with a strong background in computer applications, currently completed my Master's degree. My expertise spans Front-end development and cybersecurity. I am motivated by the ability to solve real-world problems through technology and passionate about continuous learning to keep pace with the dynamic IT sector.

Results-driven professional with extensive experience in customer service, account management, and sales. Demonstrates a strong ability to deliver exceptional support, foster long-term client relationships, and drive business growth. Skilled in problem-solving, stakeholder management, and strategic development, with a consistent track record of meeting organizational objectives in both call center and remote environments.

MCA graduate with strong administrative, coordination, and documentation skills, experienced in managing day-to-day office operations, data entry, scheduling, and record management. Proficient in MS Office, advanced Excel functions, and digital documentation, with certified Power BI skills (PL-900 & PL-300) for creating reports, dashboards, and basic data analysis. Known for accuracy, professionalism, and the ability to learn new systems quickly while supporting teams efficiently in fast-paced environment.

ISHIKA DHAKA

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Customer Care Executive

Assistant Executive - Customer Service

Data Entry (Document Processing)

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B.Sc - Computer Science

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Customer Care Executive

Assistant Executive - Customer Service

Data Entry (Document Processing)

B.Sc - Computer Science

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