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Associate Principal Engineer

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I am a dedicated IT professional with a strong background in computer applications, currently completed my Master's degree. My expertise spans Front-end development and cybersecurity. I am motivated by the ability to solve real-world problems through technology and passionate about continuous learning to keep pace with the dynamic IT sector.

Dynamic customer care executive with a proven track record at Passionate Detailerz, excelling in data entry and web development. Adept at leveraging strong communication skills to enhance client satisfaction and streamline operations. Experienced travel consultant skilled in C++ and JAVA, consistently delivering exceptional service and innovative solutions.

4 and a half years of experience as a Customer Care Executive in Apollo Excel Care Hospital , Boragaon . I joined Excel Care on 1st Jan 2018 till present.

Successful Customer Care Service with 4+ years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.

Persuasive Customer Care Executive with a great understanding of negotiation techniques in the customer care field and A true problem-solver.

Experienced delivering solid customer care while enhancing relations. Strong interpersonal skills with talents for relating and empathizing with individuals of varying personalities and walks of life.
Proficient in numerous computer applications. Highly motivated and driven to achieve set goals and targets.

I hereby declare that all the information provided in my resume is true to the best of my knowledge.

Seeking for opportunity to work in a safe environment with full dedication and discipline, where I can lead prospects by strives hard as well as utilizing my talent to achieve confident progress of organization.

ISHIKA DHAKA

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Customer Care Executive

Assistant Executive - Customer Service

Data Entry (Document Processing)

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B.Sc - Computer Science

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Customer Care Executive

Assistant Executive - Customer Service

Data Entry (Document Processing)

B.Sc - Computer Science

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