Ishika Sethi
Key Accounts Manager
Ludhiana
Summary
Results-driven professional with background in managing high-value client accounts. Achievements include driving client satisfaction and loyalty through tailored account strategies. Known for exceptional teamwork and adaptability in dynamic environments. Proven skills in relationship management and strategic planning.
Overview
2
2
years of professional experience
Work History
KEY ACCOUNTS MANAGER (KAM)
ZOMATO
09.2024 - Current
- Account Management: Managed a portfolio of 26 restaurants with a GQV of 25 Lacs monthly.
- Revenue Generation: Achieved national recognition for securing and ranking among 27 KAMs across mid-tier cities at the PAN India level.
- Track and report the performance of our campaigns, providing insights and recommendations for improvement of restaurant performance.
- Achieved an astonishing rank of 10/34 KAMs in a bi-weekly revenue monthly.
- Launched a 15% marketing increase plan (Diwali, Christmas, and Lohri campaigns) driving an increase in GQV.
- Merchandising: Implementing campaigns like Christmas and Lohri (visibility) driving an increase in GQV.
- Executed PPC Marketing (BTL) in 15 locations for enhanced brand visibility (Cafe Signages, Lift posters, Standees, danglers etc).
Entrepreneur in Residence
Nalanda Learning Systems Pvt. Ltd.
12.2023 - 07.2024
- Research and Development: Conducted comprehensive research on competitor strategies and spearheaded the development of a new product.
- Content Development: Created and enhanced engaging educational content for pre-school children, ensuring it was both innovative and effective.
Content Writer
Viden.io
07.2023 - 11.2023
- Content Creation: Consistently produced high-quality entertainment articles, focusing on engaging and relevant topics.
Education
B.COM. HONS. -
Lady Shri Ram College for Women
01.2024
CBSE (Class XII) -
Satyanand Public School
06-2021
CBSE (Class X) -
Satyanand Public School
04-2019
Skills
Advanced MS Excel
EXTRA CURRICULAR ACTIVITIES
Model United Nations (MUN), LSR: Actively participated in MUN events, contributing to discussions and simulations on global issues. SPIC MACAY, LSR: Volunteered in SPIC MACAY events, supporting cultural programs and promoting traditional arts and heritage. Social Media Handling: Modeled for a jewelry brand and created content aligned with current trends to boost engagement and visibility.
ACADEMIC ACHIEVEMENTS
- School Scholarship: Awarded a merit-based scholarship for academic excellence. 2021
- Mathematics Excellence: Achieved a perfect score of 100% in Mathematics in Class X CBSE. 2019
- Entrepreneurship Training: Completed an Entrepreneurship Course through Youth Inc., gaining valuable skills in business and innovation. 2019
Timeline
KEY ACCOUNTS MANAGER (KAM)
ZOMATO
09.2024 - Current
Entrepreneur in Residence
Nalanda Learning Systems Pvt. Ltd.
12.2023 - 07.2024
Content Writer
Viden.io
07.2023 - 11.2023
B.COM. HONS. -
Lady Shri Ram College for Women
CBSE (Class XII) -
Satyanand Public School
CBSE (Class X) -
Satyanand Public School