Ishita Agarwal
Jaipur
Summary
To pursue a challenging career and to be a part of the organization that gives me various opportunities, and full support in my future growth.
Overview
3
3
years of professional experience
Work History
System Engineer
Tata Consultancy Services
08.2022 - Current
- Provide technical support for an enterprise-level application with a Java-based frontend,C++ backend, and SQL database.
- Troubleshoot and resolve application issues, ensuring minimal downtime and maintaining SLA compliance.
- Collaborate with development teams to identify root causes of system bugs and implement solutions.
- Monitor database performance, optimize SQL queries, and manage database integrity.
- Assist in deploying updates, patches, and new features while ensuing seamless integration.
- Documented recurring issues, resolved issues and escalated problems with knowledgeable support and quality service.
- Communicate effectively with business user to understand and address user concerns.
Internship: Graduate Trainee
Decimal Technologies Private Limited
02.2022 - 08.2022
- Utilized no-code/low-code platforms to design, develop and deploy applications reducing development time.
- Automated workflows and streamlined processes by implementing custom business logic and integrating with third-party APIs.
- Collaborated with stakeholders to gather requirements and create user-friendly, scalable applications without extensive coding.
Education
Master of Science - Masters Of Computer Application (MCA)
Guru Gobind Singh Indraprastha University
New Delhi, India08-2022
Bachelor of Science - Bachelor's of Computer Application (BCA)
University Maharani College
Jaipur08-2020
Skills
- Object-Oriented Programming
- Java programming
- JavaScript programming
- MYSQL
- Linux
- HTML
- CSS
- AWS
- MS Excel
- Incident management
- Systems analysis
Languages
English
Hindi
Intermediate (B1)
Timeline
System Engineer
Tata Consultancy Services
08.2022 - Current
Internship: Graduate Trainee
Decimal Technologies Private Limited
02.2022 - 08.2022
Master of Science - Masters Of Computer Application (MCA)
Guru Gobind Singh Indraprastha University
Bachelor of Science - Bachelor's of Computer Application (BCA)
University Maharani College