Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ishita Agarwal

Jaipur

Summary

To pursue a challenging career and to be a part of the organization that gives me various opportunities, and full support in my future growth.

Overview

3
3
years of professional experience

Work History

System Engineer

Tata Consultancy Services
08.2022 - Current
  • Provide technical support for an enterprise-level application with a Java-based frontend,C++ backend, and SQL database.
  • Troubleshoot and resolve application issues, ensuring minimal downtime and maintaining SLA compliance.
  • Collaborate with development teams to identify root causes of system bugs and implement solutions.
  • Monitor database performance, optimize SQL queries, and manage database integrity.
  • Assist in deploying updates, patches, and new features while ensuing seamless integration.
  • Documented recurring issues, resolved issues and escalated problems with knowledgeable support and quality service.
  • Communicate effectively with business user to understand and address user concerns.


Internship: Graduate Trainee

Decimal Technologies Private Limited
02.2022 - 08.2022
  • Utilized no-code/low-code platforms to design, develop and deploy applications reducing development time.
  • Automated workflows and streamlined processes by implementing custom business logic and integrating with third-party APIs.
  • Collaborated with stakeholders to gather requirements and create user-friendly, scalable applications without extensive coding.

Education

Master of Science - Masters Of Computer Application (MCA)

Guru Gobind Singh Indraprastha University
New Delhi, India
08-2022

Bachelor of Science - Bachelor's of Computer Application (BCA)

University Maharani College
Jaipur
08-2020

Skills

  • Object-Oriented Programming
  • Java programming
  • JavaScript programming
  • MYSQL
  • Linux
  • HTML
  • CSS
  • AWS
  • MS Excel
  • Incident management
  • Systems analysis

Languages

English
Hindi
Intermediate (B1)

Timeline

System Engineer

Tata Consultancy Services
08.2022 - Current

Internship: Graduate Trainee

Decimal Technologies Private Limited
02.2022 - 08.2022

Master of Science - Masters Of Computer Application (MCA)

Guru Gobind Singh Indraprastha University

Bachelor of Science - Bachelor's of Computer Application (BCA)

University Maharani College
Ishita Agarwal