Ishita Gupta
Summary
Detail-oriented and proactive Associate Test Manager with 11+ years of experience in manual and automation testing across Insurance, Telecom, E-commerce, and Financial Services domains. Expert in Agile methodologies, test planning, functional/regression testing, and cross-platform mobile testing. Proven ability to lead QA teams, manage stakeholder communication, and deliver high-quality software solutions. Currently leading QA efforts for Apex Silver project, including DI, UI, and API testing, and actively working on POCs and preparing estimations for new projects. Skilled in tools like Jira,Azure DevOps, Jenkins, HP ALM, UFT One, Selenium with Java, Postman, and CI/CD tools (Bitbucket, Jenkins). Basic understanding of ETL Testing and exposure to Claude code AI tool Possessing comprehensive experience in software testing management, particularly in creating and implementing test strategies, coordinating with cross-functional teams, and managing end-to-end testing processes. Skills include problem-solving, leadership, team coordination, project management, and quality assurance. Noteworthy contributions include improved efficiency of test cycles and significant enhancement of product quality standards.
Overview
11
11
years of professional experience
Work History
Associate Test Manager
Testing Xperts
10.2025 - Current
- Directed QA team for Apex Silver project, focusing on DI Testing, API Testing with Postman, and UI Automation using Selenium and Java with Claude AI tool.
- Developed billing sheets and PDF documents for various reports.
- Created new POCs, proposals, and estimations for upcoming projects.
- Managed quality assurance testing initiatives across multiple projects.
Test Lead
Testing Xperts
04.2024 - 10.2025
- Led QA team for Preferred Mutual applications, focusing on manual and automated testing across Mainframe, Billing, and New Business systems.
- Executed Guidewire system migration to enhance operational efficiency.
- Automated regression tests with UFT One using VBScript, integrated seamlessly with Azure DevOps.
Senior Test Engineer
Testing Xperts
12.2020 - 03.2024
Worked on testing Preferred Mutual which deals with Non- life insurance such as Auto insurance (personal and commercial) , Home Insurance , and Business Insurance. We test different systems like the Agent Portal website (Creates new Policies), Mainframe, Comparative Raters( Used for Policy premium calculation), Dotbill (Policies billing system), Dotclaims(Claims related to policies ) .For testing these systems we use TFS as a test management Tool and UFT tool for automation of regression scenarios.
Quality Assurance Engineer
ClickLabs (Jungleworks)
10.2018 - 11.2020
- QA Lead for Tookan, a product with mobile/web components and global payment gateway integrations.
- Performed end-to-end functional testing, API testing, and test case automation.
- Reviewed test plans, managed test coverage, and collaborated with development teams.
- Tools: Selenium, Postman, JIRA, Trello, phpMyAdmin, mongoDB
Software Engineer – QA
Tech Mahindra
11.2014 - 10.2018
- Worked on AT&T project (Telecom domain) with focus on regression and functional testing.
- Automated test cases using HP QTP, managed test cycles using HP ALM.
- Participated in test planning, reporting, and communication with cross-functional teams.
Education
Bachelor of Engineering - IT
UIIT Shimla, HPU
01.2014
12th -
St. Luke’s Solan
10th -
St. Luke’s Solan
Skills
- UI automation(Selenium with Java)
- API testing(Postman)
- VBScript and Core Java
- HP ALM and Azure DevOps
- TFS and JIRA
- Project management tools (Trello)
- Operating systems (Windows, Android, iOS)
- Database management (SQL Server, Postgres, PhpMyAdmin)
- Mainframe technologies (CICS)
- Cross-browser testing (BrowserStack)
- File transfer tools (Putty, Filezilla)
- Version control (Bitbucket, ADO)
- Continuous integration (Jenkins)
Personal Information
Date of Birth: 08/20/92
Certifications And Achievements
- SQL Basic and Intermediate Certificate from Hackers Rank
- Crew AI certification on multi-agent system
- Gold Certified in ELITE Training Program – Tech Mahindra
- Pat on the Back Award – Tech Mahindra (2x)
- Star Performer – ClickLabs
- Star Team Award - TestingXperts
Timeline
Associate Test Manager
Testing Xperts
10.2025 - Current
Test Lead
Testing Xperts
04.2024 - 10.2025
Senior Test Engineer
Testing Xperts
12.2020 - 03.2024
Quality Assurance Engineer
ClickLabs (Jungleworks)
10.2018 - 11.2020
Software Engineer – QA
Tech Mahindra
11.2014 - 10.2018
Bachelor of Engineering - IT
UIIT Shimla, HPU
12th -
St. Luke’s Solan
10th -
St. Luke’s Solan