Deepak Sharma
Jaipur
Summary
Highway Operations and Incident Management professional with 13+ years of experience managing National Highway and Expressway operations across NHAI, PPP, and InvIT projects. Expertise in corridor operations, incident response, traffic management, road safety, ATMS/HTMS operations, emergency response planning, stakeholder coordination, and regulatory compliance. Currently serving as Deputy Manager - Corridor & Incident Management at National Highway Infra Project Pvt. Ltd. (NHAI InvIT), leading 24×7 corridor operations for the Agra-Gwalior Bypass (NH-19). Proven ability to lead multidisciplinary teams, coordinate with government agencies, manage emergency resources, ensure NHAI compliance, and maintain safe, efficient, and uninterrupted highway operations.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Deputy Manager - Corridor & Incident Management
National Highway Infra Project Pvt. Ltd.
04.2023 - Current
- Managed highway incidents, coordinated emergency response, and restored traffic flow.
- Coordinated with NHAI, Independent Engineer (IE), police, fire department, hospitals, and district administration for effective incident management.
- Ensure operational readiness of emergency response resources.
- Conduct emergency response drills and operational reviews.
- Supervise Route Patrol Vehicles (RPVs), ambulances, cranes, and recovery teams.
- Monitor ATMS, CCTV, and Variable Message Sign (VMS) systems.
- Lead day-to-day corridor operations across the project stretch.
- Prepare Daily, Weekly, Monthly, and MIS reports.
- Manage encroachment removal and highway asset protection.
- Handled public grievances and provided road-user assistance to enhance user satisfaction.
- NHAI InvIT
Assistant Corridor Manager
Egis Road Operation Pvt. Ltd.
10.2022 - 04.2023
- Managed corridor operations and emergency response to maintain safety and minimize disruption.
- Supervised patrol teams and emergency response resources, ensuring readiness and effective incident management.
- Coordinated with project stakeholders to optimize operational processes and enhance service delivery.
- Monitored highway safety and compliance with operational procedures.
Incident Manager
TBR Infra Tollway Pvt. Ltd.
07.2016 - 03.2022
- Coordinated response efforts among ambulances, cranes, police, and emergency agencies to ensure rapid incident resolution.
- Ensured timely incident clearance and traffic restoration.
- Managed highway incidents and executed emergency recovery operations to minimize traffic disruptions.
- Prepared operational and incident reports to document activities and improve future response strategies.
Control Room Officer (HTMS)
Soma Roadis Kishangarh Beawar Tollway Pvt. Ltd.
08.2015 - 07.2016
- Operated Highway Traffic Management Systems (HTMS).
- Managed CCTV surveillance to detect and respond to incidents and coordinated Variable Message Signs for real-time driver updates.
- Coordinated incident response activities to enhance safety and minimize disruption.
- Prepared daily operational reports and management information system (MIS) updates to support decision-making.
Control Room Officer (HTMS)
Soma Isolux Surat Hazira Tollway Pvt. Ltd.
04.2013 - 08.2015
- Oversaw control room operations to ensure effective monitoring and response.
- Facilitated emergency communications to maintain safety and operational continuity.
- Monitored highway traffic and reported incidents.
- Streamlined operational reporting and coordinated with stakeholders for informed decision-making.
Education
PG Diploma - Road Safety, Health & Environment
NIFSC
NagpurDiploma - Fire & Safety
NIFSC
NagpurBachelor of Commerce (B.Com.) -
University of Rajasthan
JaipurSenior Secondary -
Rajasthan Board
AjmerSecondary -
Rajasthan Board
AjmerSkills
- Highway & Corridor Operations
- Traffic Management
- Incident & Emergency Management
- Highway Operations
- Incident Management
- Emergency Response Coordination
- Emergency Resource Coordination
- Crisis Management
- Emergency Response Planning
- Route Patrol Management
- Road Safety & Compliance
- NHAI Standards & SOP Compliance
- Highway Asset Protection
- Encroachment Management
- CCTV Monitoring
- Variable Message Sign (VMS)
- ATMS / HTMS Operations
- Highway Traffic Management Systems (HTMS)
- Advanced Traffic Management Systems (ATMS)
- MIS & Operational Reporting
- Operational Reporting & MIS
- Data Analysis Tools
- Risk Assessment
- Operational Planning
- Team Leadership & Supervision
- Leadership & Team Management
- Stakeholder Engagement
- Stakeholder Coordination
- Public Agency Coordination
- Crisis & Emergency Management
- Decision Making Under Pressure
- Analytical Thinking
- Problem Solving
- Time Management
- Communication Skills
- Technical Documentation
- Presentation Development
- Internet Applications
- Problem Solving
- Time Management
Certification
- PG Diploma - Road Safety, Health & Environment
- Diploma - Fire & Safety
- RSCIT Certification
Accomplishments
- Successfully managed corridor operations across multiple National Highway and Expressway projects.
- Led emergency response operations for accidents, traffic congestion, and other highway incidents.
- Coordinated effectively with Police, Fire Services, Hospitals, NHAI, and District Administration.
- Managed deployment and operational readiness of ambulances, cranes, and patrol vehicles.
- Ensured compliance with NHAI operational standards and contractual requirements.
- Developed and maintained operational MIS, incident reports, and management dashboards.
- Conducted emergency response drills and operational training for field teams.
- Supported road safety initiatives and highway asset protection activities.
Languages
- Hindi
- English
Personal Information
Date of Birth: 09/04/93
Timeline
Deputy Manager - Corridor & Incident Management
National Highway Infra Project Pvt. Ltd.
04.2023 - Current
Assistant Corridor Manager
Egis Road Operation Pvt. Ltd.
10.2022 - 04.2023
Incident Manager
TBR Infra Tollway Pvt. Ltd.
07.2016 - 03.2022
Control Room Officer (HTMS)
Soma Roadis Kishangarh Beawar Tollway Pvt. Ltd.
08.2015 - 07.2016
Control Room Officer (HTMS)
Soma Isolux Surat Hazira Tollway Pvt. Ltd.
04.2013 - 08.2015
PG Diploma - Road Safety, Health & Environment
NIFSC
Diploma - Fire & Safety
NIFSC
Bachelor of Commerce (B.Com.) -
University of Rajasthan
Senior Secondary -
Rajasthan Board
Secondary -
Rajasthan Board