ISMAIL MOHAMMED

• Arranged flight tickets for groups, couples, executives, and special needs clients.
• Working on Both GDS Galileo and Amadeus.
• From Creating PNR's to issuing the tickets
• Rescheduling the tickets as per the client requirements
• Refund the tickets
• Handling walk-in passenger's
• Hotel Bookings
• Highly motivated, target driven and with exceptional multi-tasking skills along with an ability to provide perfect itineraries for travel to short or long-haul destinations
• Excellent in customer handling and strong communication skills
• Proved successful working within tight deadlines and a fast-paced environment.
• Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
• Enthusiastic about learning skills and gaining various experiences

• Working on both GDS Galileo and Amadeus.
• From Creating PNR's to issuing the tickets
• Rescheduling the tickets as per the client requirements
• Refund the tickets
• Handling walk-in passenger's
• Hotel Bookings
• Highly motivated, target driven and with exceptional multi-tasking skills along with an ability to provide perfect itineraries for travel to short or long-haul destinations

• Arranged flight tickets for groups, couples, executives, and special needs clients.
• Working on both GDS Galileo and Amadeus.
• From Creating PNR's to issuing the tickets
• Rescheduling the tickets as per the client requirements
• Refund the tickets
• Handling walk-in passenger's
• Developed strong relationships with clients, resulting in repeat business and referrals.
• Streamlined internal communication processes within the team, resulting in faster response times for client inquiries.
• Streamlined booking processes for improved efficiency and reduced wait times.
• Increased customer satisfaction by tailoring travel packages to individual preferences and needs.

· Arranged flight tickets for groups, couples, executives, and special needs clients.

· Working on GDS Galileo

· From Creating PNR's to issuing the tickets

· Rescheduling the tickets as per the client requirements

· Refund the tickets

· Handling walk-in passenger's

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked well in a team setting, providing support and guidance.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.

· Arranged flight tickets for Walk-in Passenger's

· Working on both GDS Galileo and Amadeus.

· From Creating PNR's to issuing the tickets

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• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.