Summary
Overview
Work History
Education
It Forte And Professional Trainings
Accomplishments
Personal Snippets
Proficiency Forte
Interests
Timeline
SalesManager
ISMAIL SAYYED MEHMOOD

ISMAIL SAYYED MEHMOOD

Sales Manager
Mumbai

Summary

  • Expertise in managing ticketing, reservation, reissuance, group booking, visa formalities, hotel booking, forex management & travel insurance. Adept at administration management, housekeeping services leveraging communication and interpersonal abilities in the dynamic industry environment.
  • Dedicated, diligent and problem solving professional offering a progressive 9 plus years of qualitative experience in Airline & Hotel Reservation, Ticketing, Visa Handling, Forex Support, Housekeeping Services & Administration
  • Focus on providing excellent and on time results while handling bookings, group bookings and administration responsibilities
  • Committed to continuous improvement and delivering optimum outcomes through effective reporting and astute business practices
  • Ability to work under adverse conditions, lead by example and enable improved operational efficiency
  • Self-motivated individual with strong work ethics and the ability to adapt to a variety of situations to overcome industry challenges

Overview

13
13
years of professional experience
1
1
Language

Work History

Manager

Guardians Real Estate Advisory LLP
Mumbai
12.2022 - 02.2024

Meeting all the channel Partner from the base and giving them all the details about product

▪ Focusing on walkin client through Channel Partner

▪ Updating MIS and Lead Sqaure of all the meeting done


At Auris did 7 deals ( 14.78cr)

At khandelwal did 2 deals (2.28cr)

At Sayba Emrald did 3 deals ( 10.20 cr)

At Sonam Indradhanush 11 deals ( 12.75cr)

Sales Manager

Exploring Infinities
Bangalore
01.2022 - 06.2022

Once the Demo Class is completed, need to speak to Parents and built a rapport and convert it to Paid Classes by

explaining about Our Curriculum and Modules

▪ Working on Referrals

▪ Keeping a Track of all the paid member remaining credit and take a feedback about their experience

and ask them if they want to upgrade

▪ Coordinate between parents and refund team if refund need to be processes

▪ Take a feedback from teacher and speak to parents accordingly

Achievement : Joined Exploring Infinites as a Sales Manager and got 1st Promotion in March as Senior Sales Manager and 2nd Promotion in

May as MIT

Sales Manager

Whitehat Education Technology Pvt Ltd
Mumbai
10.2020 - 01.2022

Once the Trail Class is completed, need to speak to Parents and built a rapport and convert it to Paid Classes by

explaining about Our Curriculum and Modules

▪ Working on Referrals

▪ Keeping a Track of all the paid member remaining credit and take a feedback about their experience and ask them if they want to upgrade

Coordinate between parents and refund team if refund need to be processes

▪ Take a feedback from teacher and speak to parents accordingly

Senior Travel Executive & Admin

Abu Jani Sandeep Khosla
11.2017 - 03.2020
  • Single point of Contact for all domestic and international travel and hotel arrangements
  • Expertly handled all ticketing, reissuance single handed for Bollywood stars, crew members and VIP
  • Escort VIPs from the airport and ensure convenience of flawless check in at the hotels
  • Successfully settled the reservations, bookings, payments to ensure up to date book keeping and report to the finance team
  • Dexterously handled all pertinent documentation for visa, guide the staff for visa formalities/ interviews
  • Managed all forex issuance with best possible rates
  • Handle forex requirements and arrange the same as per immigration law
  • Managed and guide the housekeeping staff
  • Ensured daily responsibilities are carried out as per the work schedule
  • Handled fleet of 17 company cars and keeping track of fueling for cost management
  • Procured the best market deals for car insurance and maintaining proper car servicing as per timelines
  • Monitored the company drivers and allot work schedules
  • Handled electrical equipment and maintainingAMC s for fire extinguisher and ACs.

Travel Consultant

Sippy Films
  • Single point of Contact for all domestic and international travel and hotel arrangements for Sippy Films
  • Expertly handled all ticketing, reissuance single handed for Bollywood stars, crew members and VIP
  • Escort VIPs from the airport and ensure convenience of flawless check in at the hotels
  • Successfully settled the reservations, bookings, payments to ensure up to date book keeping and report to the finance team
  • Managed all travel related documentation for the crew required for travel purpose
  • Fetched the best possible group fares from the airlines/hotels for bulk bookings for up to 450 crew members
  • Effectively handled all group reservation, ticketing, hotel booking and travel insurance
  • Competently handled any refunds and cancellation for the benefit of the company
  • Handled foreign exchange for the crew and got best conversion rates
  • Accurately maintained record for updates and compiling various reports to be reviewed by the Supervisor.

Assistant Manager

Arshiya
12.2013 - 05.2017
  • Proficiently handle travel and administration function
  • Led a team of 8+ spanning across administration and housekeeping
  • Responsible for handling domestic and international air & rail travel
  • Effectively procured best hotel deals in India and at international locations
  • Identify vendors for domestic and international car booking
  • Industriously handling reservation, ticketing, reissuance and pre/post flight for the travelers
  • Proficiently handled refund and cancellation cases
  • Dexterously handled all pertinent documentation for visa, guide the staff for visa formalities/ interviews
  • Managed all forex issuance with best possible rates
  • Handle forex requirements and arrange the same as per immigration law
  • Managed and guide the housekeeping staff
  • Ensured daily responsibilities are carried out as per the work schedule
  • Handled fleet of 17 company cars and keeping track of fueling for cost management
  • Procured the best market deals for car insurance and maintaining proper car servicing as per timelines
  • Monitored the company drivers and allot work schedules
  • Handled electrical equipment and maintainingAMC s for fire extinguisher and ACs.

Senior Travel Consultant

ITL World
Dubai
  • Based in Dubai, handled the corporate desk for DAMAC
  • Responsible for providing flight options as per client requirement and carrying out the booking
  • Dexterously handled all pertinent documentation for visa, submission to the Consulate and guide the staff for visa formalities/ interviews
  • Executed hotel booking as per policy and arrange timely pick up and drop from hotel for passengers
  • Handled forex requirements and arrange the same as per immigration law
  • Assisted and arranged travel cards for passengers as and when required
  • Arranged valid travel insurance for the guest.

Senior Travel Executive

Cox and Kings
11.2010 - 12.2012
  • Provided back office support by handling ticket issuance for passengers
  • As an Onsite implant took care of 1517 employees travel plan
  • Led a 4 member team to provide support onsite
  • Dexterously handled all pertinent documentation for visa, submission to the Consulate and guide the staff for visa formalities/ interviews
  • Handled forex requirements and arrange the same as per immigration law
  • Arranged valid travel insurance for the employee.

Education

B.Com - undefined

Mumbai University

It Forte And Professional Trainings

  • MS Word & Excel Professional Qualification
  • Successfully completed IATA course from IITC
  • Cabin Crew' course from Spectrum

Accomplishments

  • Bagged amazing travel deals for the crew for 1st date change free and waiver on excess baggage
  • Effectively sorted a visa issue by coordinating with the Dubai immigration authorities and got a reward from the company amounting to Rs5000

Personal Snippets

11/13/1987

Proficiency Forte

Discharge responsibilities in areas of housekeeping and routine administration functions, Adept at maintaining 100% service levels at all time for smooth running of the organization by ensuring office equipments are serviced and AMCs are done, Monitor and track performance of the blue collared staff and ensure productivity levels are maintained, Day-to-day maintenance and management of housekeeping & security, soft services like travel and communications, Proficiency in organizing tasks with little or no supervision. Executing multiple booking with different dates accurately, Prioritize bookings/tasks and make judgments about what is urgent and what is important, Ability to hold head under pressure and put an effective plan in place, Skilled in providing customer service, handling refund & cancellations queries and resolving employee concerns, Providing accurate information/updates and advising travelers in case of any canceled flights as well as handling last minute changes, Skilled in completing bookings as per budgetary requirements to maximize company savings, Negotiating best rates from vendors coupled with getting advantageous deals for reservations, Maintaining Data Analysis, MIS, and Generating Reports for supplier performer analysis, Proficient in developing a strong vendor/supplier base, Transact as per company policies and procedures. Conduct research on all available deals for vendors and decide the best offer keeping in mind the company's interest, Classify, rationalize and optimize the vendor portfolio and concentrate efforts on managing the most strategic vendors, Providing support to staff through understanding daily challenges and providing a workable solution, Ensure a conducive environment for the staff to achieve company goals

Interests

Cricket

Carrom

Timeline

Manager

Guardians Real Estate Advisory LLP
12.2022 - 02.2024

Sales Manager

Exploring Infinities
01.2022 - 06.2022

Sales Manager

Whitehat Education Technology Pvt Ltd
10.2020 - 01.2022

Senior Travel Executive & Admin

Abu Jani Sandeep Khosla
11.2017 - 03.2020

Assistant Manager

Arshiya
12.2013 - 05.2017

Senior Travel Executive

Cox and Kings
11.2010 - 12.2012

Travel Consultant

Sippy Films

Senior Travel Consultant

ITL World

B.Com - undefined

Mumbai University
ISMAIL SAYYED MEHMOODSales Manager