Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
Israel A

Israel A

Learning Architect

Summary

Focused Leader with demonstrated talent in organizing work, establishing priorities and delegating tasks to meet service delivery requirements. Skilled in communicating to meet performance and productivity requirements while ensuring compliance with policies and regulations. Demonstrates sound judgment and consistently achieves low churn rate and high-quality production among teams.

Overview

10
10
years of professional experience
3
3
Certifications

Work History

Technical Trainer

Omega Healthcare
Trichy
07.2022 - Current
  • Blended traditional learning approaches with existing and new technologies and used variety of learning methods to create and deliver learning programs that produced results.
  • Cultivated customized curriculum and course content to address organizational technology training mandates.
  • Built and maintained professional relationships with trainees and operations.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Established and maintained quality control standards.
  • Worked with Onshore clients to stablish the new projects.

Subject Matter Expert

World Source India
Chennai
06.2021 - 06.2022
  • Prepared documentation and specifications based on user analytics.
  • Documented diagnostic results and supported root cause analysis and troubleshooting for the team.
  • Improved user productivity and efficiency through system training and support.

Business Analyst

Elia Group Of Companies
Chennai
03.2019 - 01.2021
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Generated ad-hoc reports to evaluate specific business requirements.

Senior AR Analyst

Nthrive Global Solutions
Chennai
03.2018 - 03.2019
  • Learned multispecialities and many billing softwares such as ECW, Clinic Anywhere, Dr. chrono, etc.
  • Supported management by assisting other users to meet the project expectations.
  • Managed complex problem-solving for management in order to complete projects on-time.

AR Analyst

Omega Healthcare
Chennai
03.2017 - 03.2018
  • Identified, recommended and executed opportunities to enhance accounts receivable and billing processes.
  • Prepared spreadsheets using formulas, V-lookup and other intermediate Microsoft Excel skills.

UPSC Aspirant

IAS Academies
Chennai
07.2013 - 01.2017
  • Passionate about learning and committed to continual improvement.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Self-motivated, with a strong sense of personal responsibility.

Education

High School Diploma -

Bishop Heber Higher Secondary School
Trichy
03.2008 - 2010.03

Bachelor of Science - Computer Science

Bishop Heber College
Trichy
05.2010 - 2013.03

Skills

    Training and Development

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Certification

MBA in 1

Additional Information

Headed as "Project Director" and executed an educational course across Tamilnadu for 6200+ students through "Naan Mudhalvan" program

Timeline

MBA in 1

01-2023

Technical Trainer

Omega Healthcare
07.2022 - Current

Subject Matter Expert

World Source India
06.2021 - 06.2022

Successful Negotiations

01-2021

Strategic Planning and Execution

01-2020

Business Analyst

Elia Group Of Companies
03.2019 - 01.2021

Senior AR Analyst

Nthrive Global Solutions
03.2018 - 03.2019

AR Analyst

Omega Healthcare
03.2017 - 03.2018

UPSC Aspirant

IAS Academies
07.2013 - 01.2017

Bachelor of Science - Computer Science

Bishop Heber College
05.2010 - 2013.03

High School Diploma -

Bishop Heber Higher Secondary School
03.2008 - 2010.03

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