Strategy
- Developed and implemented credit life insurance strategies for existing clientele and new acquisitions.
- Collaborated with underwriting, actuarial, and risk teams to optimize product pricing, and ensure profitability.
- Analyzed loan and insurance performance data to identify trends, improve claims ratios, and enhance the overall customer experience.
Data management and analysis.
- Managed end-to-end data processes, developed dashboards, and reports for ensuring data accuracy and consistency.
- Collaborated with finance and operations teams to ensure accurate budget reconciliation, and identify cost-saving opportunities.
- Supported the credit life insurance sales team through comprehensive data management and performance analytics across sales, budget.
Mid Office.
- Acted as a liaison between the sales team, clients, and the back-office team (Group Ops, Products, Underwriting, Claims, Accounts) to ensure the seamless execution of client-specific requirements.