Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Iti Agrawal

Mumbai

Summary

Dynamic professional with a proven track record at Kotak Life Insurance, excelling in strategy development and data management. Leveraging strong analytical skills and relationship-building abilities, I enhanced product profitability and improved customer experience through data-driven insights. Recognized for optimizing processes and supporting sales teams to achieve significant performance improvements.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Strategy - Credit Life, Group

Kotak Life Insurance
Mumbai
05.2010 - Current

Strategy

  • Developed and implemented credit life insurance strategies for existing clientele and new acquisitions.
  • Collaborated with underwriting, actuarial, and risk teams to optimize product pricing, and ensure profitability.
  • Analyzed loan and insurance performance data to identify trends, improve claims ratios, and enhance the overall customer experience.

Data management and analysis.

  • Managed end-to-end data processes, developed dashboards, and reports for ensuring data accuracy and consistency.
  • Collaborated with finance and operations teams to ensure accurate budget reconciliation, and identify cost-saving opportunities.
  • Supported the credit life insurance sales team through comprehensive data management and performance analytics across sales, budget.

Mid Office.

  • Acted as a liaison between the sales team, clients, and the back-office team (Group Ops, Products, Underwriting, Claims, Accounts) to ensure the seamless execution of client-specific requirements.

Education

MBA - Finance

SCMLD
Pune
03-2010

BBA -

SLIBA
Ahmedabad
03-2008

Skills

  • Problem solving
  • Relationship building
  • Multitasking Abilities
  • Analytical

Certification

  • Managing change, digital, and business acumen - IIM, Kozhikode
  • LinkedIn Learning - Leadership accountability, managing Generation Z
  • Fellowship from the Insurance Institute of India

Accomplishments

  • Part of the 40 Under 40 Leadership Program
  • KALPS awardee for successfully implementing new guidelines of EoM

Timeline

Strategy - Credit Life, Group

Kotak Life Insurance
05.2010 - Current

MBA - Finance

SCMLD

BBA -

SLIBA
Iti Agrawal