Ankit Kumar
Operation Manager
Jagadhri,HR
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
6
6
Certificates
9
9
years of professional experience
Work History
Manager
Son of Swaad
Bijnor
03.2025 - 03.2026
- Achieved consistent sales growth through targeted menu engineering and local marketing strategies. Directed team development initiatives to surpass performance benchmarks while ensuring service excellence. Enhanced guest satisfaction by refining operational processes and service delivery. Focused on revenue growth and efficiency throughout four years in restaurant management.
- Motivated employees through team-building activities and regular feedback sessions.
- Completed various administrative tasks efficiently within set deadlines.
- Resolved customer disputes promptly and maintained open communication, leading to enhanced customer satisfaction.
- Enhanced marketing strategies by creating targeted campaigns to reach potential customers.
- Accomplished multiple tasks within established timeframes.
Operations Manager
Maheshwari Food
Moradabad
12.2021 - 03.2025
- Drove a 20% decrease in COGS while upholding quality benchmarks in restaurant operations. Led P&L strategies to enhance financial performance within bustling dining venues. Cultivated staff skills through comprehensive development programs. Introduced SOPs to streamline operations and improve overall guest satisfaction.
- Conducted performance reviews to pinpoint improvement areas and developed actionable plans for resolution.
- Developed and implemented strategies to maximize customer satisfaction.
- Streamlined operations to improve efficiency in daily processes.
- Established communication channels to address customer concerns promptly, enhancing overall satisfaction.
- Implemented quality control systems, ensuring product consistency and reliability across operations.
Vector Breed Collector
Haryana Health Department
Yamunanagar, India
05.2020 - 11.2020
Teacher
Ananya GS Academy
Kiratpur
07.2018 - 03.2020
- Experienced educator with a focus on quantitative aptitude and general studies for competitive tests. Actively contributed as part-time instructor at Ananya General Studies, prioritizing student achievement. Adopted advanced pedagogical approaches to demystify complex subjects for learners. Integrated practice techniques that elevate student confidence and optimize exam performance. Passionate about fostering academic excellence through tangible student results. Crafted tailored lesson plans aligned with individual learning objectives. Administered assessments to track progress and inform instructional practices. Partnered with peers to enhance overall curriculum effectiveness.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Manager
Uttar Pradesh Skill Development Mission
02.2018 - 07.2018
- Streamlined workflows by identifying bottlenecks and implementing solutions that enhanced operational efficiency.
- Organized professional development programs that equipped staff with skills, resulting in improved team performance.
- Facilitated team brainstorming sessions that generated innovative solutions to address long-standing operational challenges.
Web Developer
Kaywish
Jagadhri
02.2017 - 08.2017
- Developed responsive websites using HTML, CSS, JavaScript, and jQuery, enhancing user engagement.
- Executed website development, transforming mockups into functional web interfaces using HTML, JavaScript, AJAX, and JSON.
- Diagnosed and resolved technical issues swiftly, maintaining optimal website performance and user satisfaction.
Education
Master of Arts - Public Administration
Kurukshetra University
Yamunanagar, India05-2021
Bachelor of Science - BS, Physics, Chemistry, Mathematics
Mahatma Jyotiba Phule (MJP) Rohilkhand University
Bijnor07-2017
Senior Secondary -
Central Board of Secondary Education
Yamunanagar, India08-2014
High School -
Central Board of Secondary Education
Yamunanagar, India05-2012
Skills
Project Management
Team Management
Operation Management
Budget management
Business Development
Supply Chain Coordination
Digital Marketing Strategy
Data Analysis
Certification
Computer Concept Certificate
Timeline
Manager
Son of Swaad
03.2025 - 03.2026
Operations Manager
Maheshwari Food
12.2021 - 03.2025
JavaScript
11-2021
Vector Breed Collector
Haryana Health Department
05.2020 - 11.2020
Teacher
Ananya GS Academy
07.2018 - 03.2020
Computer Concept Certificate
06-2018
Manager
Uttar Pradesh Skill Development Mission
02.2018 - 07.2018
Object Oriented Programming
05-2017
Web Developer
Kaywish
02.2017 - 08.2017
Advanced PHP with MVC Framework
01-2017
Programming in C
12-2016
Advanced Web Designing and Development
12-2016
Master of Arts - Public Administration
Kurukshetra University
Bachelor of Science - BS, Physics, Chemistry, Mathematics
Mahatma Jyotiba Phule (MJP) Rohilkhand University
Senior Secondary -
Central Board of Secondary Education
High School -
Central Board of Secondary Education