J. Pravin Kumar
IT Strategic Business-Focused Leader
Bengaluru
Summary
Dynamic Program Delivery Director with 26 years of extensive experience in large-scale network and cloud transformation, migration, and consulting programs. Proven track record in managing multi-million-dollar portfolios exceeding $100M, leading end-to-end cloud migration projects from on-premises data centers to the cloud, and driving IT modernization initiatives. Expertise in governance, stakeholder engagement, and benefits delivery, complemented by proficiency in Agile, PMP, PRINCE2, and ITIL frameworks. Professional leader adept at overseeing and optimizing complex delivery projects while fostering collaboration and adaptability to changing requirements, consistently achieving high-impact results that drive organizational success.
Overview
27
27
years of professional experience
6
6
Certifications
Work History
Program Delivery Director – Network & Cloud Transformation & Migration Programs
British Telecom
08.2015 - Current
- Lead and deliver large-scale Cloud Transformation and Migration programs with a project portfolio exceeding $100M.
- Directed on-premise datacenter migration projects to Cloud, ensuring SLA compliance and zero business disruption.
- Owned end-to-end project lifecycle from initiation to deployment, managing multiple transformation programs simultaneously.
- Collaborated with cross-functional and client teams across geographies, ensuring stakeholder alignment and governance.
- Established and tracked governance mechanisms including weekly cadence reviews, milestone reporting, and variance analysis (cost/schedule).
- Risk & Issue Management – Identified critical dependencies and drove mitigation strategies to resolution.
- Involved in pre-sales and pursuit management, supporting new business opportunities and contract renewals.
- Achieved significant cost savings: $3.5M through optimized transition & transformation delivery and $3.3M via effective project planning.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Coordinated consistent on-time deliveries of damage-free goods.
- Maintained accurate logs of deliveries and trips, proving details to manager at end of shifts.
- Ensured compliance with industry regulations and company policies throughout the entire delivery process, mitigating potential risks or liabilities.
- Implemented data-driven decision-making processes to optimize resource allocation and prioritize projects effectively.
- Maximized profitability by identifying opportunities for cost reduction in the delivery process without compromising quality or customer satisfaction.
- Analyzed metrics for service requests and incidents to identify problem trends and adjust training of staff.
- Conducted regular risk assessments and implemented mitigation strategies to minimize potential impact on delivery timelines and budgets.
Project Manager
Thomson Reuters Ltd
06.2010 - 07.2015
- Release and Infrastructure Management: Directed multiple IT infrastructure release projects, ensuring seamless deployments across global data centers, adhering to ITIL standards and governance practices.
- Cloud & DC Readiness: Prepared infrastructure components for on-premise to cloud adoption, coordinating with engineering and operations teams to align system readiness for future migrations.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
Service Delivery Manager
Wipro Ltd
10.2008 - 06.2010
- Managed IT operations, program delivery, and stakeholder communications for enterprise customers.
- Led a team of 30+ engineers and specialists ensuring smooth service readiness and delivery.
- Improved service quality, addressing client concerns promptly and professionally.
- Led cross-functional teams to achieve project goals on time and within budget.
- Coordinated with multiple departments to ensure seamless service delivery across all touchpoints.
- Established a culture of continuous improvement, encouraging team members to share ideas for process enhancements.
Area Manager - Service Delivery
3i Infotech Ltd
04.2003 - 10.2008
- Delivered contracted IT services for ICICI Group Companies with a 100+ member operations team.
- Implemented process improvements and governance models for service excellence.
Senior Network & System Administrator
Nexus Computers Pvt. Ltd
01.2000 - 01.2003
System Administrator
Skylark Informatics
01.1999 - 01.2000
Education
Master of Computer Applications (MCA) - Computer Science and Programming
Annamalai University
Coimbatore04-2005
Bachelor of Science - Electronics
Bharathiar University
Coimbatore, India06-1999
Skills
Agile project management
Resource Management
Risk, Issue & Change Management
Cost, Schedule & Quality Management
Continual Service Improvement
IT Operations, Leadership
PM & reporting Tools: CA PPM, MS Project, Qlik View, Power Bi, Jira
Safety protocols and procedures
Customer focus
Business analysis
Innovation management
Delivery scheduling
Certification
Managing Successful Programmes (MSP) - Practitioner
Timeline
Program Delivery Director – Network & Cloud Transformation & Migration Programs
British Telecom
08.2015 - Current
Project Manager
Thomson Reuters Ltd
06.2010 - 07.2015
Service Delivery Manager
Wipro Ltd
10.2008 - 06.2010
Area Manager - Service Delivery
3i Infotech Ltd
04.2003 - 10.2008
Senior Network & System Administrator
Nexus Computers Pvt. Ltd
01.2000 - 01.2003
System Administrator
Skylark Informatics
01.1999 - 01.2000
Master of Computer Applications (MCA) - Computer Science and Programming
Annamalai University
Bachelor of Science - Electronics
Bharathiar University