J. Shanthi
Chennai
Summary
Dynamic professional with extensive experience in multitasking, prioritization, and management. Proven ability to seamlessly collaborate across departments and with external stakeholders. Skilled in optimizing processes to enhance efficiency and productivity. Possesses robust technical expertise to drive effective solutions. A dedicated team player committed to achieving organizational goals.
Overview
15
15
years of professional experience
Work History
Process Export
Rohlig Blue Services India Private Limited
09.2021 - Current
- Managed transshipment (T/S) processes across multiple regions, including Australia, New Zealand, France, Italy, Spain, Argentina, and the US.
- Verified transshipment details on carrier websites and updated changes at transshipment ports to ensure seamless operations.
- Cross-checked Master Bill of Lading (MBL) details and carrier data to confirm the correct Port of Discharge (POD).
- Accurately updated shipment dates, vessel names, and voyage details for vessels sailing from Port of Loading (POL) to POD.
- Uploaded delivery orders, arrival notices, and tax invoices for various trade operations into the designated tools.
- Facilitated France shipment creation for RORO and DG goods, notifying the front office upon completion.
- Allocated emails and branch tasks to team members weekly, ensuring effective workload distribution and operational efficiency.
- Prepared detailed shipment reports for each country, categorizing data by FCL, LCL, and brokerage, and shared them with relevant branches.
- Conducted audits on team outputs to ensure accuracy and adherence to quality standards, providing feedback and coaching to drive improvement.
- Played a pivotal role in onboarding and training new team members, sharing best practices and expertise to enhance their performance and integration into the team.
Senior Executive Documentation and Customer Service for Exports and Imports
Avana Logistek Ltd (Transworld Group)
01.2016 - 01.2019
- Provide comprehensive liner documentation services, including issuance of Bills of Lading (BL, OBL), Cancellation Notices (CAN), Delivery Orders (DO), and No Objection Certificates (NOC).
- Coordinate with vessel operators to secure slots for Export and Transshipment bookings for FCL and MTY containers.
- Prepare and submit liner Export General Manifests (EGM) and Import General Manifests (IGM).
- Submit IGM for freight forwarders and issue corresponding Delivery Orders (DO) or NOCs.
- Monitor and track Export and Import shipments to ensure seamless operations and on-time delivery.
- Manage container movements, inventory, and the repositioning of empty containers to optimize availability.
- Update transshipment vessel and voyage details, including re-nomination for transshipment shipments.
- Advise and calculate detention charges to extend Delivery Order validity per customer requests.
- Maintain accurate vessel details and updates for customs clearance processes in the Muscat sector.
Business Process Associate
HP (Hewlett Packard)
01.2012 - 06.2015
- Demonstrated strong knowledge in Supply Chain Management, ensuring smooth workflow and effective resolution of user issues.
- Managed follow-up mailboxes, addressing and resolving user queries with precision and within established deadlines.
- Prepared and analyzed Turnaround Time (TAT) reports on a weekly basis to monitor process efficiency and identify areas for improvement.
- Delivered high-quality outputs with exceptional accuracy, maintaining consistent productivity and meeting organizational standards.
- Monitored and managed operational queues, ensuring balanced workload distribution and adherence to service level agreements.
Junior Process Associate
AGILITY LOGISTICS
01.2010 - 01.2012
- Handled job creation for export and import operations, preparing comprehensive post-shipment documentation, including Master Bill of Lading (MBL), House Bill of Lading (HBL), Master Airway Bill (MAWB), and House Airway Bill (HAWB).
- Executed end-to-end processes for Bill of Lading production through both EDI and manual methods, ensuring adherence to SLA commitments while maintaining quality and efficiency.
- Managed diverse documentation tasks across air and ocean import/export operations, including checklist preparation to mitigate errors and conducting root-cause analysis for continuous improvement.
- Communicated with customers to address issues such as missing shipping instructions, mismatched data, and incomplete documentation, ensuring prompt resolution.
- Tracked and monitored shipments across transit points, providing customers with real-time updates and advisory services as needed.
- Collaborated with team members to analyze recurring errors, share insights, and implement best practices for operational excellence.
Education
B.C.A. -
Sri Kanyaka Parameswari Arts & Science College for Women
Chennai04.2010
H.S.C. -
St. Joseph's Hr. Sec. School
Chennai03.2007
S.S.L.C. -
Don Bosco Matriculation School
Chennai03.2005
Skills
- C
- C
- Java
- Oracle 9i
- MS Access
- VB 60
- Windows 98
- Windows XP
- 2000
- JAVA SCRIPT
- HTML
Skills
SKILLS •
Multitasking •
Prioritization •
Leadership •
Adaptability •
Problem-solving •
Teamwork •
Time Management •
Decision-making
Languages
- Tamil
- English
- Sourashtra
Personal Information
- Father's Name: R. Jagadessan
- Mother's Name: J. Thulasi
- Husband's Name: V. Sathish Kumar
- Date of Birth: 05/21/90
- Nationality: Indian
Accomplishments
- Participated in a workshop on Web Designing, enhancing skills in website development and design.
- Showcased computer science-related models in an inter-collegiate exhibition, demonstrating technical and creative abilities.
- Received the Best New Star Award at HP, recognizing outstanding contributions as a new team member.
- Honored with the Spot Performance Award at HP in July 2013 for exceptional performance and dedication.
- Awarded the Best Team Award at HP in September 2013 for collaborative success and team excellence.
- Achieved the PMS Topper Award at HP in January 2014 for outstanding performance and productivity.
Timeline
Process Export
Rohlig Blue Services India Private Limited
09.2021 - Current
Senior Executive Documentation and Customer Service for Exports and Imports
Avana Logistek Ltd (Transworld Group)
01.2016 - 01.2019
Business Process Associate
HP (Hewlett Packard)
01.2012 - 06.2015
Junior Process Associate
AGILITY LOGISTICS
01.2010 - 01.2012
B.C.A. -
Sri Kanyaka Parameswari Arts & Science College for Women
H.S.C. -
St. Joseph's Hr. Sec. School
S.S.L.C. -
Don Bosco Matriculation School
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