Seeking assignments in Finance Operation Management. Client Relationship Management with an organization of high repute preferably in Retirement/Banking / Finance / Accounts Sector
Overview
10
10
years of professional experience
Work History
SENIOR SPEC TAX REPORTING
EMPOWER
BANGALORE
11.2018 - Current
Money out Team
Processing of Sep service, Retirement, in service, age 59.5, RMD & NRA participant withdrawal and rollovers
Handling the stock in-kind transfer and SDB in-kind transfer, It includes Payments, Creating & validating templates and funds transfer to another trustees
Accounting the invoices received from the Vendors, ensuring that timely processing of supplier payments and reviewing all invoices for accuracy prior to remittance
Running multiple batches everyday namely Electronic fund transfer (EFT), Check Payments, Wire payments, Amex payment and ACH payments
Rejections and rejection holds
Handling Critical service requests and Invoice processing
TAX Reporting
Calculates the tax due, Interests and penalties for the US tax payers and send notice to customers
Filling 1041, 1042,941 and 945 Tax forms and helping participant to pay voluntary state and federal taxes
Reconciles and files tax reporting data to ensure accurate production of recipient and/or government level tax reporting (and assists with the filing of such data at recipient and government levels)
Responsible for reconciling withholding liability in general ledger to withholding payment system and bank accounts
Completes monthly report to management for general ledger balancing
Reviews returned tax form mail and forwards to applicable/responsible departments
Ensure that all the Entries (Credit and Debit) are netting to Zero and the transactions are processed on the same day in SAP
Raising System ticket in Salesforce Application (cirrus) and SQL for moving funds from one
Preparing SOP and SOW, MIS reports like backlog report, Monthly matrix, Pre-billing verifications, QC reports, Data Validations & EOD reports, FMEA project, Automation project.
PROCESS ASSOCIATE
CAPGEMINI INDIA PVT LTD
BANGALORE
11.2016 - 08.2018
Processing Levy behalf of Tax payer Companies
Levy's type which processed are Personal tax, Vehicle tax, corporate tax, EDD, BOE, IRS
Search the Account number from the TIN search through SSN of customer
Debiting the customer account
Verifying the payment Transactions by ensuring with zero error level
Monitoring the Job flow and streamlining daily activities to meet the SLA
To manage the work flow and ensure that all the transactions are processed within the cutoff time and without any errors
Customer Signature verification checking for all transaction before processing
Preparing MIS for daily basis and send it to Onsite
RCIF Maintenance (KYC): Dealing with the Retail customer information maintenance Including New accounts openings, Account closure, Updating customer personal information and Handling client queries
OLE fund transfer: Processing the online fund transfer within the banks in minimum times and Force close accounts
Private banking upgrade: Private banking facility provide for the priority customers Because these are the customers are assets for the banks
ATM Maintenance: Dealing with the retail customers debit cards, It includes ATM Card maintenance, Issuing new cards, Blocking fraudulent activity cards and Regularly review the customer transactions
Address change: Updating the customers address in the banking applications (RUMBA and OASIS) as per the customer request within the TAT
PRACTIONER (ANALYST ) CRM
Concentrix Daksh India Pvt Ltd
BANGALORE
04.2014 - 09.2016
Immediate Refunds: Handling fraudulent activities on customer accounts, ensuring that all the refunds auctioned correctly through PEGA APPS
Efficient dealing of complaints of customer (A/c holder) investigation about Fraud happened and working on it
Working for Fraud Operations
Dealing with fraud & finding unrecognized transaction of customer
Refunding to customer A/c and recovering from Retailer
Ensure periodic trainings, discussions, process documentation & knowledge sharing sessions amongst team members to produce desirable team performance.
Education
SSLC -
KSSEB
01.2006
MBA (Finance) -
VTU(NMIT) Bangalore)
BBM (Finance) -
Bangalore University
PUC Commerce -
Karnataka PU Board
Skills
SAP
SQL
TAXPORT
TABEAU
MS word, Ms office, MS excel
QC reports,
Data Validation,
Monthly Matrix
Accomplishments
FMEA project, Automation project.
Star VIP award dec-2019, Spot award July 2019 and Agent of shield award in 2021 by GWG, Multiple EMVP, Multiple Recognition from Onshore partners in 2022 & 2023
Star performer of MUFG by Capgemini for Q1 and Q2 2018.
Top performer of the Quarter 3, 2017 by BOS-SOS team
Won Bronze award for innovative sources and ideas to improve the product tool in the Q1 2016, by Concentrix India Pvt Ltd.
Disclaimer
I hereby declare that the above information is true to the best of my knowledge.
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.