JAGADEESH H

Money out Team

• Processing of Sep service, Retirement, in service, age 59.5, RMD & NRA participant withdrawal and rollovers
• Handling the stock in-kind transfer and SDB in-kind transfer, It includes Payments, Creating & validating templates and funds transfer to another trustees
• Accounting the invoices received from the Vendors, ensuring that timely processing of supplier payments and reviewing all invoices for accuracy prior to remittance
• Running multiple batches everyday namely Electronic fund transfer (EFT), Check Payments, Wire payments, Amex payment and ACH payments
• Rejections and rejection holds
• Handling Critical service requests and Invoice processing

TAX Reporting

• Calculates the tax due, Interests and penalties for the US tax payers and send notice to customers
• Filling 1041, 1042,941 and 945 Tax forms and helping participant to pay voluntary state and federal taxes
• Reconciles and files tax reporting data to ensure accurate production of recipient and/or government level tax reporting (and assists with the filing of such data at recipient and government levels)
• Responsible for reconciling withholding liability in general ledger to withholding payment system and bank accounts
• Completes monthly report to management for general ledger balancing
• Reviews returned tax form mail and forwards to applicable/responsible departments
• Ensure that all the Entries (Credit and Debit) are netting to Zero and the transactions are processed on the same day in SAP
• Raising System ticket in Salesforce Application (cirrus) and SQL for moving funds from one
• Preparing SOP and SOW, MIS reports like backlog report, Monthly matrix, Pre-billing verifications, QC reports, Data Validations & EOD reports, FMEA project, Automation project.

• Processing Levy behalf of Tax payer Companies
• Levy's type which processed are Personal tax, Vehicle tax, corporate tax, EDD, BOE, IRS
• Search the Account number from the TIN search through SSN of customer
• Debiting the customer account
• Verifying the payment Transactions by ensuring with zero error level
• Monitoring the Job flow and streamlining daily activities to meet the SLA
• To manage the work flow and ensure that all the transactions are processed within the cutoff time and without any errors
• Customer Signature verification checking for all transaction before processing
• Preparing MIS for daily basis and send it to Onsite
• RCIF Maintenance (KYC): Dealing with the Retail customer information maintenance Including New accounts openings, Account closure, Updating customer personal information and Handling client queries
• OLE fund transfer: Processing the online fund transfer within the banks in minimum times and Force close accounts
• Private banking upgrade: Private banking facility provide for the priority customers Because these are the customers are assets for the banks
• ATM Maintenance: Dealing with the retail customers debit cards, It includes ATM Card maintenance, Issuing new cards, Blocking fraudulent activity cards and Regularly review the customer transactions
• Address change: Updating the customers address in the banking applications (RUMBA and OASIS) as per the customer request within the TAT

• Immediate Refunds: Handling fraudulent activities on customer accounts, ensuring that all the refunds auctioned correctly through PEGA APPS
• Efficient dealing of complaints of customer (A/c holder) investigation about Fraud happened and working on it
• Working for Fraud Operations
• Dealing with fraud & finding unrecognized transaction of customer
• Refunding to customer A/c and recovering from Retailer
• Ensure periodic trainings, discussions, process documentation & knowledge sharing sessions amongst team members to produce desirable team performance.