Jagadeesh Korupola
Visakhapatnam
Summary
Results-oriented Assistant Manager with expertise in team leadership, operations management, and customer service. Drives departmental success through collaboration, performance evaluations, and process enhancements. Specializes in financial analysis, cost optimization, and client retention strategies.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Assistant Manager
Muthoot Finance
Visakhapatnam
06.2020 - 12.2024
- Guided and supported team members to achieve departmental goals, fostering collaboration, open communication, and continuous improvement.
- Conducted regular performance reviews to identify areas for improvement, implemented corrective actions, and recognized outstanding performance.
- Assisted daily operations of branch/department, ensuring compliance with internal policies and regulatory requirements to maintain operational integrity.
- Collaborated with departments to integrate processes and enhance communication for improved operational efficiency.
- Analyzed financial data, generated reports, and provided actionable insights to facilitate informed decision-making.
- Identified areas for cost optimization and implemented initiatives to reduce expenses without compromising quality or service.
- Built and maintained strong relationships with clients, addressing inquiries and resolving issues efficiently to ensure high levels of customer satisfaction.
- Developed and executed client retention strategies to drive loyalty and growth.
- Led and participated in special projects aimed at improving operations, enhancing service delivery, and achieving organizational objectives.
Business Associate
Echo boom
Visakhapatnam
10.2019 - 03.2020
- As a Business Associate, I leveraged market research to identify trends, competitors, and growth opportunities.
- Collaborated with sales team to develop client acquisition strategies and identify potential partnerships and expansion opportunities.
- Built strong relationships with clients, fostering trust and loyalty to enhance client retention.
- Utilized strong analytical and communication skills to support initiatives that contributed to company growth.
Operations & Marketing Intern
Greenfield Organics
Visakhapatnam
03.2019 - 09.2019
- Executed promotional activities through social media campaigns, email outreach, SEO strategies, and event planning to enhance brand visibility.
- Conducted market research to identify trends, preferences, and competitive insights, informing strategic decisions.
- Performed competitor research to analyze performance and develop tailored strategies.
Education
BSC - Electronics & Computers Science
Andhra University
01-2019
Skills
- Digital Marketing
- Marketing Analytics
- Market Research
- Data Interpretation
- Microsoft office
- Problem solving
- Adaptability
- Attention to Detail
- Team player
- Interpersonal Skills
- Communication
Certification
- Email Marketing – TCS
- Communication Skills - TCS
- Business Analytics with Excel – Simplilearn
Timeline
Assistant Manager
Muthoot Finance
06.2020 - 12.2024
Business Associate
Echo boom
10.2019 - 03.2020
Operations & Marketing Intern
Greenfield Organics
03.2019 - 09.2019
BSC - Electronics & Computers Science
Andhra University
Languages
- English
- Telugu
- Hindi
Extracurricular Activities
Student Coordinator in college event
Languages
- English
- Telugu
- Hindi