Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jagadeesh Kumar

Jagadeesh Kumar

Chennai

Summary

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Project Manager - Team Lead

Cognizant Technology Solutions Corp
2022.11 - Current
  • Provided detailed project status updates to stakeholders and executive management.
  • Identified plans and resources required to meet project goals and objectives.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project performance to identify areas of improvement and make adjustments.

Senior Product Specialist

FULL Creative Pvt Ltd
2018.03 - 2022.11
  • Experience in writing User Stories, Use case, Functional requirement document(FRD), Test plan and test cases, document review, defect in performing reviews
  • Coordinate with the Dev team and Product Owner through Sprint Meetings
  • Help team members get over impediments by making them understand and release processes
  • Worked with cross functional teams to satisfy Stakeholders requirements
  • Facilitated and organized project planning, daily stand-up meetings, reviews, retrospectives, sprints, release planning, demos, and other Scrum-related meetings.

Catalog Associate

Amazon Development Centre India Pvt. Ltd
2015.03 - 2018.02
  • Took responsibility to migrate the team to adopt the Agile framework to meet the organization's goals consistently and help the team to understand the importance of Agile
  • Continuously learn new Agile/Scrum techniques and share them with the team and helped the team to solve problems rather than provide solutions
  • Collaborating with Amazon stakeholders and vendors to understand their needs and get inputs from them on the features to implement in the product and work on it in Sprints
  • Took responsibility for delivery and management of the tasks.

E-Relationship Associate

Redisolve Software Pvt. Ltd
2014.10 - 2015.01
  • Order management: track orders of the customer and partner with shipping companies on request
  • Customer Support: Chat and Email support channels for end customers to assist with their issues pertaining to the orders or the account and other payment processing gateway integration.

Education

Bachelor of Arts - Computer Applications

SRM University
Chennai
01.2015

Skills

  • Stakeholder Management
  • Project Management
  • Project Planning
  • Agile Practices
  • Scrum Master
  • Data Management
  • GitHub
  • Jira workflow
  • Trello

Certification

Certified Scrum Master (10/2022 - 10/2024) Badge ID: 1671301

Timeline

Project Manager - Team Lead

Cognizant Technology Solutions Corp
2022.11 - Current

Senior Product Specialist

FULL Creative Pvt Ltd
2018.03 - 2022.11

Catalog Associate

Amazon Development Centre India Pvt. Ltd
2015.03 - 2018.02

E-Relationship Associate

Redisolve Software Pvt. Ltd
2014.10 - 2015.01

Bachelor of Arts - Computer Applications

SRM University
Certified Scrum Master (10/2022 - 10/2024) Badge ID: 1671301
Jagadeesh Kumar