Jagadeesh Kumar
Chennai
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Project Manager - Team Lead
Cognizant Technology Solutions Corp
11.2022 - Current
- Provided detailed project status updates to stakeholders and executive management.
- Identified plans and resources required to meet project goals and objectives.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
Senior Product Specialist
FULL Creative Pvt Ltd
03.2018 - 11.2022
- Experience in writing User Stories, Use case, Functional requirement document(FRD), Test plan and test cases, document review, defect in performing reviews
- Coordinate with the Dev team and Product Owner through Sprint Meetings
- Help team members get over impediments by making them understand and release processes
- Worked with cross functional teams to satisfy Stakeholders requirements
- Facilitated and organized project planning, daily stand-up meetings, reviews, retrospectives, sprints, release planning, demos, and other Scrum-related meetings.
Catalog Associate
Amazon Development Centre India Pvt. Ltd
03.2015 - 02.2018
- Took responsibility to migrate the team to adopt the Agile framework to meet the organization's goals consistently and help the team to understand the importance of Agile
- Continuously learn new Agile/Scrum techniques and share them with the team and helped the team to solve problems rather than provide solutions
- Collaborating with Amazon stakeholders and vendors to understand their needs and get inputs from them on the features to implement in the product and work on it in Sprints
- Took responsibility for delivery and management of the tasks.
E-Relationship Associate
Redisolve Software Pvt. Ltd
10.2014 - 01.2015
- Order management: track orders of the customer and partner with shipping companies on request
- Customer Support: Chat and Email support channels for end customers to assist with their issues pertaining to the orders or the account and other payment processing gateway integration.
Education
Bachelor of Arts - Computer Applications
SRM University
Chennai01.2015
Skills
- Stakeholder Management
- Project Management
- Project Planning
- Agile Practices
- Scrum Master
- Data Management
- GitHub
- Jira workflow
- Trello
Certification
Certified Scrum Master
(10/2022 - 10/2024)
Badge ID: 1671301
Timeline
Project Manager - Team Lead
Cognizant Technology Solutions Corp
11.2022 - Current
Senior Product Specialist
FULL Creative Pvt Ltd
03.2018 - 11.2022
Catalog Associate
Amazon Development Centre India Pvt. Ltd
03.2015 - 02.2018
E-Relationship Associate
Redisolve Software Pvt. Ltd
10.2014 - 01.2015
Bachelor of Arts - Computer Applications
SRM University
Certified Scrum Master
(10/2022 - 10/2024)
Badge ID: 1671301
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