Jagadeesh Kumar
Chennai
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Team Lead (Project Manager)
Cognizant Technology Solutions Corp
11.2022 - Current
- Leading team of developers & testers to fulfill project deliverables.
- Assisting PATLs/PTLS & POs with capacity planning, resource identification, scope evaluation, roadmaps, risk assessment & fulfillment of timelines.
- Getting all applications onboard with the project & enabling internal communication.
- Educating application POCs, developers & testers on agile methodologies and instructing them on necessary JIRA practices.
- Assisting application POCs with construction of user stories, assigning story points & validation by testing team.
- Providing detailed project status updates to stakeholders and the business.
- Coordinating with cross-functional teams to resolve project issues and mitigate risks.
- Educating new project managers & scrum masters with onboarding, best practices and general project support.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Senior Product Specialist
FULL Creative Pvt Ltd
03.2018 - 11.2022
- Experience in writing User Stories, Use case, Functional requirement document(FRD), Test plan and test cases, document review, defect in performing reviews
- Coordinate with the Dev team and Product Owner through Sprint Meetings
- Help team members get over impediments by making them understand and release processes
- Worked with cross functional teams to satisfy Stakeholders requirements
- Create Jira stories as per client's requirements and track it till deployment.
- Facilitated and organized project planning, daily stand-up meetings, reviews, retrospectives, sprints, release planning, demos, and other Scrum-related meetings.
Catalog Associate
Amazon Development Centre India Pvt. Ltd
03.2015 - 02.2018
- Dealing with Quality Assurance (QA) of products from various GLs (Group lines- Hardlines, Softlines, Consumables, Digital, Media) which uses alternatives/techniques including preventive actions, inspection, formal impact minimization to produce and display error- free detail page of the products on Amazon.CA.
- Collaborating with Amazon stakeholders such as vendors, warehouse associates, 3P- sellers, Site merchandisers in order to facilitate smooth inflow of inventory and to handle detail pages of the products.
E-Relationship Associate
Redisolve Software Pvt. Ltd
10.2014 - 01.2015
- Order management: track orders of the customer and partner with shipping companies on request
- Customer Support: Chat and Email support channels for end customers to assist with their issues pertaining to the orders or the account and other payment processing gateway integration.
Education
Bachelor of Arts - Computer Applications
SRM University
Chennai, India01.2015
Skills
- Stakeholder Management
- Project Management
- Project Planning
- Agile Practices
- Scrum Master
- Data Management
- GitHub
- Jira workflow
- Team Supervision
- Coaching
Certification
Certified Scrum Master
(10/2022 - 10/2024)
Badge ID: 1671301
Timeline
Team Lead (Project Manager)
Cognizant Technology Solutions Corp
11.2022 - Current
Senior Product Specialist
FULL Creative Pvt Ltd
03.2018 - 11.2022
Catalog Associate
Amazon Development Centre India Pvt. Ltd
03.2015 - 02.2018
E-Relationship Associate
Redisolve Software Pvt. Ltd
10.2014 - 01.2015
Bachelor of Arts - Computer Applications
SRM University
Certified Scrum Master
(10/2022 - 10/2024)
Badge ID: 1671301
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