JAGAN N
BANKING AND FINANCE
Chennai,TN
Summary
Dynamic team leader with a proven track record at TRANSHOME INDIA PVT LTD, enhancing productivity through effective work planning and team motivation. Skilled in problem-solving and quality improvement, I successfully developed team members' skills and consistently achieved sales goals as a Credit Card Sales Representative at Axis Bank.
Overview
5
5
years of professional experience
3
3
Language
Work History
Team Leader
TRANSHOME INDIA PVT LTD
11.2024 - 10.2025
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Credit Card Sales Representative
Axis Bank
03.2021 - 10.2024
- Built long-lasting client relationships, providing exceptional customer service and personalized assistance.
- Streamlined application processes, ensuring timely submissions of documentation for faster approval rates.
- Achieved sales goals consistently with effective communication skills, persuasive presentations, and strong product knowledge.
- Boosted customer satisfaction by effectively addressing and resolving credit card disputes and billing inquiries.
- Conducted successful cold calls to generate new leads and expand the company''s client base.
Education
Bachelor of Science - Banking And Finance
VELTECH RANGA SANGU ARTS AND SCIENCE COLLEGE
Chennai, India 04.2001 -
Skills
Team supervision
Timeline
Team Leader
TRANSHOME INDIA PVT LTD
11.2024 - 10.2025
Credit Card Sales Representative
Axis Bank
03.2021 - 10.2024
Bachelor of Science - Banking And Finance
VELTECH RANGA SANGU ARTS AND SCIENCE COLLEGE
04.2001 -
LEASING MUSIC
If i have pressure means is use to lesson some music