Jaganathan P
Employee
1616 East Bda Layout Vannarpet Nagar Austin Town Bangalore
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
5
5
Languages
Work History
Senior Analyst
Moder Solutions India Private limited
Bangalore, Karnataka
09.2023 - Current
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
Senior Escalations Representative
Wells Fargo
03.2021 - Current
- Worked in FHA claim (Federal Housing Administration) as a claims executive to extend the time period for the borrower.
- Maintained detailed report of the teammates as a risk factor of the process.
- Worked on various different projects to upskill my knowledge and Ability to learn new techniques.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Generated reports and provided feedback to management on tradeshow turnouts to inform decision-making on future involvement in events.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Maintained database systems to track and analyze operational data.
Education
Under Graduation - Bachelor Of Commerce
St. Joseph's Evening College (Autonomous)
Bangalore 06.2017 - 08.2020
SSLC - CBSE
Atfaa High School
Bangalore 04.2015 - 03.2016
Secondary Education Of Pre Unniversity - CEBA
Sacred Heart Composite PU College
Bangalore 06.2016 - 02.2017
Skills
Business growth and retention
undefinedCertification
[Area of certification] Training - [Timeframe]
Timeline
Senior Analyst
Moder Solutions India Private limited
09.2023 - Current
Senior Escalations Representative
Wells Fargo
03.2021 - Current
Under Graduation - Bachelor Of Commerce
St. Joseph's Evening College (Autonomous)
06.2017 - 08.2020
Secondary Education Of Pre Unniversity - CEBA
Sacred Heart Composite PU College
06.2016 - 02.2017
SSLC - CBSE
Atfaa High School
04.2015 - 03.2016
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