Jagannath Duari
EV Assembly & Client Relationship Manager
Bhadra,OR
Summary
Client Relationship Manager – EV Assembly & Manufacturing | Key Account & Stakeholder Management Expert.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level DM position. Ready to help team achieve company goals. Experienced ASST Manager with over 2 years of experience in Reliance Retail Limited. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
3
3
Languages
1
1
Certification
8
8
years of professional experience
Work History
Client Relationship Manager
Newton E Mobility Pvt.Ltd
03.2024 - Current
- Cultivated strong client relationships by actively addressing needs and providing tailored solutions.
- Managed cross-functional teams to ensure seamless execution of client onboarding and support processes.
- Streamlined communication channels to enhance client engagement and improve satisfaction levels.
- Led initiatives to optimize account management practices, resulting in increased client retention rates.
Asst Store Manager(DM)
Reliance Retail Limited
11.2021 - 12.2023
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Led projects and analyzed data to identify opportunities for improvement.
- Adhered to social distancing protocols and wore mask or face shield.
- Increased customer satisfaction by resolving issues.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed team communications and information for meetings.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Led daily operations and staff management, ensuring seamless customer service and store efficiency.
- Implemented inventory control measures, optimizing stock levels and reducing shrinkage effectively.
- Trained and mentored new employees, fostering a knowledgeable team to enhance customer engagement.
- Developed and executed promotional strategies, driving sales growth through targeted marketing initiatives.
Asst Manager
Style Bazar
11.2020 - 11.2021
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Exceeded goals through effective task prioritization and great work ethic.
- Used Microsoft Word and other software tools to create documents and other communications.
- Improved operations through consistent hard work and dedication.
- Used coordination and planning skills to achieve results according to schedule.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
Asst Manager
City Life Retail
11.2018 - 10.2020
- Maintained excellent attendance record, consistently arriving to work on time.
- Maintained energy and enthusiasm in fast-paced environment.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Worked flexible hours across night, weekend and holiday shifts.
- Increased customer satisfaction by resolving issues.
- Carried out day-to-day duties accurately and efficiently.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Participated in team-building activities to enhance working relationships.
- Improved operations through consistent hard work and dedication.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
Education
BED - BED
Yogi Vemana University
Kadapa12-2020
Bachelor Of Arts - Arts
Fakir Mohan University
09-2018
+2 - Culinary Arts
Bhadrak Autonomous College
07-2016
HSE - 10th
Sri Sri Nigamanda Ucha Vidya Pitha
Sashikadeipur05-2013
Skills
Retail Staff Management
Retail materials management
Retail transactions
Retail inventory management
Retail services
Retail management experience
Retail energy sales
Retail sales professional
Retail display setup
Retail merchandising
Retail and fashion
Retail business management
Certification
2018-12 Certified [Team Leader], [Brand Factory Future Lifestyle]
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Client Relationship Manager
Newton E Mobility Pvt.Ltd
03.2024 - Current
Asst Store Manager(DM)
Reliance Retail Limited
11.2021 - 12.2023
Asst Manager
Style Bazar
11.2020 - 11.2021
Asst Manager
City Life Retail
11.2018 - 10.2020
HSE - 10th
Sri Sri Nigamanda Ucha Vidya Pitha
+2 - Culinary Arts
Bhadrak Autonomous College
Bachelor Of Arts - Arts
Fakir Mohan University
BED - BED
Yogi Vemana University