JAGANNATH SHAW
Kolkata
Summary
Highly experienced AML Analyst with 4years of experience in the AML, KYC, TM, IDT, Sanctions & ATO process. Skilled in identifying and mitigating financial crime risk, developing and implementing AML processes, and providing expert guidance to client.
Overview
4
4
years of professional experience
Work History
Associate Analyst II
AML Rightsource
06.2023 - Current
- Responsible for identifying and researching the patterns, trends, and anomalies in complex transactional and customer data to detect, prevent, mitigate, and report suspicious activity related to gambling, money laundering, Bitcoins, account takeover, and structuring.
- Identifying the duplicate alerts that are already closed under different result IDs in order to improve work efficiency.
- Mentoring the team in closing the alerts if any difficulties occur.
- Reporting anomalous customer profiles to authorities, as per regional standards and requirements.
- Analyzed customer data and financial information to assess risk levels and categorize customers based on risk profiles.
- Thorough knowledge of tools: LexisNexis, Opencorporates, Snowflake (SQL), Chainalysis.
Associate
TTEC India
02.2021 - 05.2023
- Conducted in-depth analysis of customer financial activity to identify and investigate potential financial crimes
- Coordinated with customers and other technical support representatives from US, UK and AU regions
- Supported customers with issues related to ATQ, Chargebacks, Payments and KYC
- Monitoring transactions to detect fraud attempts
- Mentoring New Hire batches through OJT till proficiency
Support Representative
Tech Mahindra
10.2020 - 01.2021
- Communicating with customers through chat and email channels
- Keeping records of customer interactions, transactions, comments, and complaints
- Providing feedback on the efficiency of the customer service process
- Providing process improvement ideas based on the challenges identified
Education
Bachelor of Commerce -
University of Calcutta
01.2020
Higher Secondary -
Shree Jain Vidyalaya (WBHSE)
01.2015
Skills
- AML
- KYC
- SANCTIONS
- SAR
- TRANSACTION MONITORING
- ACCOUNT TAKEOVER
- ID THEFT
- CHARGEBACK/DISPUTES
Languages
Hindi
Proficient
C2
English
Proficient
C2
Timeline
Associate Analyst II
AML Rightsource
06.2023 - Current
Associate
TTEC India
02.2021 - 05.2023
Support Representative
Tech Mahindra
10.2020 - 01.2021
Bachelor of Commerce -
University of Calcutta
Higher Secondary -
Shree Jain Vidyalaya (WBHSE)