Jagannathan T
Bangalore
Summary
Senior Technical Project Manager with over 22 years of experience in Information Technology and Education & Training, including 10+ years in Project Management. Proven expertise in delivering large-scale development projects, implementing DevSecOps practices, and driving Agile transformations. Adept at leading cross-functional teams, managing stakeholder communications, and aligning technology solutions with business goals across domains such as Banking & Finance, Healthcare, Telecom, Automotive, Aerospace, Casino Gaming, and Education. Certified SAFe 5 Agilist and ITIL Foundation professional, with internal certifications in Project Management for Practitioners (PMP) and Agile Scrum Methodology through corporate training programs. Proficient in Microsoft Power BI Business Intelligence tool for data visualization and analytics.
Overview
22
22
years of professional experience
2
2
Certificate
Work History
Senior Technical Project Manager / Individual Contributor
FIS
03.2018 - Current
- Developed and implemented policy rules using Open Policy Agent (OPA) and Rego language to enforce security controls (SCA, SAST, WAF, Bug Bounty, EOL, APT) within CI/CD pipelines (Jenkins and Harness).
Designed logic to evaluate pipeline input parameters against predefined OPA criteria, enabling automated Change Request approvals. - Provided end-to-end Project Management support for Configuration Management, Release Management, and DevOps initiatives.
- Injected formal Agile project management practices to improve delivery efficiency and team collaboration.
- Tracked timesheets and financials to ensure budget alignment and resource utilization.
- Created Power BI dashboards to monitor production incidents across FIS strategic LOBs and track business unit financials.
- Developed and managed project plans, tracked delivery against defined schedules, and ensured adherence to approved timelines.
- Created risk assessments and mitigation plans, maintained Issue and Risk Registers, and implemented contingency strategies.
- Oversaw resource planning, team allocation, and performance evaluations aligned with career development goals and organizational vision.
- Facilitated effective communication and information exchange between stakeholders and project teams.
- Conducted daily team stand-ups, weekly customer status meetings, and participated in governance reviews.
- Collaborated with business users, technical teams, DBAs, and QA teams during kickoff meetings, JAD sessions, and planning workshops.
- Monitored project velocity, delivery progress, and provided timely feedback to stakeholders.
- Generated project performance reports, tracked KPIs, and maintained visibility into project health.
- Ensured adherence to QA processes, SDLC governance, and software compliance standards.
- Led cross-functional teams to deliver IT projects on time and within scope.
- Provided coaching, mentoring, and training to direct reports, fostering a high-performance culture.
- Evaluated team performance based on KPIs and individual development plans.
- Partnered with project team members to identify and quickly address problems.
Project Manager
Tech Mahindra
10.2015 - 03.2018
- Track the delivery using defined project schedule
- Handle customer calls
- Timely issue monitoring, escalation and resolution
- Coordinate with various stakeholders
- Conducting regular status and issue resolution meeting daily with the team
- Conducting weekly status meeting with the customer and participating in Governance meeting
- Resource management - Build effective teams, inspires, motivates, energizes and resource allocation
- Creating risk assessments and mitigations plans.
- Responsible for implementing approved project plans as per the schedule
- Oversaw the creation of Test Plans and Test Cases to ensure quality deliverables.
- Guided the team in building InstallShield packages and preparing design documentation using Enterprise Architect (EA).
- Enhancing and maintaining the communication channels with customers and teams
- Coaching, training and mentoring of direct reports
- Evaluation of team performance based on set goals, individual career development plans and company vision and direction
- Preparation of proposal and estimation of the project
- Adherence to QA process of the project
- Monitor and report on KPIs and status on a per project basis
Project Lead / Technical Lead
Tech Mahindra
03.2014 - 10.2015
- Managed project of budgets up to $3M and cross-functional teams of up to 25 developers, team leads, project lead and three testers.
- Track the delivery using sprints methodology.
- Delivery with good quality, using software development processes
- On time delivery - Planned for delivery schedule and Risk Analysis (Math, platform issue, Test delay).
- Eligible for bonus delivery – Using auto generated code, Identify good resource to do the job.
- Timely issue monitoring, escalation, resolution of developer issue in Scrum meeting
- Handle customer calls
- Coordinate with various stakeholders
- Interact with internal and external team for smooth & timely delivery of Multimedia products
- Developed code in C++ Casino slot game development on MForce platform including design and effort estimation
- Macro level Bug debugging, Cross Module conflict issue, Complex issue during delivery.
- Testing of Developed game on Developer EGM.
- MForce Game
Module Lead
Tech Mahindra
04.2013 - 03.2014
- Managing 4 members team for CPS development
- GUI development using MFC and handling Managed / Unmanaged classes
- Conducting daily Scrum meeting with team
- Client interaction for development daily development issues and process improvement
- GEHC CPS 11.5 SG
Senior Software Engineer
Source One Management Pvt Ltd
05.2012 - 04.2013
- Deputed to Client location Accenture, Chennai, India
- Performed bug fixing and new enhancement
Software Engineer
AutoForm Engineering India Pvt Ltd
04.2009 - 02.2012
- Creation of installer for the product.
- GUI development using C# and Qt creator
- Handled activation request and license module
- Migration of DirectX components into SlimDX components
- Performed bug fixing and feature enhancement
Senior Software Engineer
Varisis Advanced Engineering and Technologies India Pvt Ltd
11.2006 - 04.2009
- Leading the small team.
- GUI development in VC++, MFC
- Performed bug fixing and feature enhancement
Faculty Cum System Administrator
Jawahar Navodaya Vidyalaya (Govt of India)
07.2003 - 11.2006
- Faculty
- System Administration
Education
Master of Philosophy (M.Phil.) - Computer Science
Bharathidasan University
Tamil Nadu, India04-2006
Master of Science - Information Technology
Bharathidasan University
Tamil Nadu, India04-2003
Post Graduate in Diploma in Computer Application - Computer Applications Development
Bharathidasan University
Tamil Nadu, India04-2000
Bachelor of Science - Chemistry
Bharathidasan University, Tamil Nadu, India
Tamil Nadu, India04-1999
Skills
- Project management
- Software development
- CI/CD
- Agile project management
- DevOps principles
- Policy As Code (Open Policy Agent - OPA) / Rego
- Languages & Frameworks: C, VC, MFC, C#NET, STL, UML
- Platforms & Tools: Qt, InstallShield, Enterprise Architect, Visual Studio, Eclipse
- Project Management Tools: JIRA, Rally, Microsoft Project, PlanView, Confluence
- Version Control: SVN, TFS, Perforce, Bit Bucket, Git
- BI & Reporting: Microsoft Power BI, MS Excel
- Databases: SQL Server Management Studio
- Operating Systems: Windows 11 Enterprise
- Domains: Banking & Finance, Healthcare, Engineering, Automotive, Aerospace & Defense, Casino Gaming, Education & Training
Certification
- SAFe 5 Agilist
- ITIL Foundation
- Internal Certifications: PMP for Practitioners, Agile Scrum Methodology
- Power BI
Languages
English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Timeline
Senior Technical Project Manager / Individual Contributor
FIS
03.2018 - Current
Project Manager
Tech Mahindra
10.2015 - 03.2018
Project Lead / Technical Lead
Tech Mahindra
03.2014 - 10.2015
Module Lead
Tech Mahindra
04.2013 - 03.2014
Senior Software Engineer
Source One Management Pvt Ltd
05.2012 - 04.2013
Software Engineer
AutoForm Engineering India Pvt Ltd
04.2009 - 02.2012
Senior Software Engineer
Varisis Advanced Engineering and Technologies India Pvt Ltd
11.2006 - 04.2009
Faculty Cum System Administrator
Jawahar Navodaya Vidyalaya (Govt of India)
07.2003 - 11.2006
Master of Philosophy (M.Phil.) - Computer Science
Bharathidasan University
Master of Science - Information Technology
Bharathidasan University
Post Graduate in Diploma in Computer Application - Computer Applications Development
Bharathidasan University
Bachelor of Science - Chemistry
Bharathidasan University, Tamil Nadu, India
PROJECT MANAGEMENT EXPERIENCE
- Project Management: Product development, Agile Methodology
- IT Project Lifecycle: RFP, Requirements Analysis, Effort Estimation, Project Scheduling, Testing/QA/Support, Risk Analysis, KPI / Metrics
- Value-Added Leadership: Cross-Functional Supervision, Team Building & Mentoring, Client Relations, Presentations, Manage primary Stakeholders