Career Objective: Seeking to leverage the extensive background in Training Management Client Support Programs & Corporate Training to add value to organization & self.
EXPERTISE: Sales, Process & Soft Skills trainings Employee Development
Overview
12
12
years of professional experience
1
1
Certification
Work History
Individual Contributor (Sales, Process and soft skill training/Developmental)
End to End Contractual Training projects
01.2023 - Current
Helping organizations (startups / small sales set ups/ 60-80 seater streamline their training processes)
Training Consultant- Project Manager
DOOR International South East Asia
01.2022 - 01.2023
Managing End to End programs for client across various Industries /sectors (Virtual)
Deputy Manager- Contractual
Centum Learning Limited
10.2020 - 01.2022
Managing floor performance and delivering training to frontline people (sales agents, supervisors, All Middle management)
Lead Consultant – Learning & Development
Skope India Business Consulting Pvt Ltd
12.2019 - 08.2020
Content creation- creating content from the scratch (ground level) for Sales and supervisors on Sales techniques, Types of customers and how to handle them, Coaching and Feedback
Manager Training (Process, Nesting/OJT) (Onsite)
Teleperformance (CRM Services India Pvt Ltd)
09.2016 - 06.2019
Attrition management, Trainee management, Capacity planning, Trainer utilization and Allocation, New Hire Training Progression
Manager Training (Process, Developmental, Trainings) (onsite)
Fare portal India Pvt Ltd
07.2012 - 06.2016
Attrition management, Trainee management, Capacity planning, Trainer utilization and Allocation, New Hire Training Progression
Education
Skills
Sales trainings
Process & Soft Skills trainings
Employee Development
Stakeholder Management
Project Management
Content Creation
Certification
Six Sigma Certification – Green Belt(attempted)
Instructional Design for classroom training from Udemy