Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JagatPal Gill

Jaipur

Summary

Seasoned hospitality leader with 25+ years of experience in hotel management, holding key roles as General Manager and Marketing Manager. Skilled in operations, sales strategy, team leadership, and guest experience enhancement. Proven ability to drive revenue growth, optimize performance, and build a strong brand presence in competitive markets.

Overview

28
28
years of professional experience

Work History

Marketing Manager

Hotel Arka Residency , Narayan Vihar
Jaipur
02.2023 - Current
  • Developed marketing strategies to increase brand awareness and customer engagement.
  • Assisted in developing pricing strategies that maximize profits while maintaining customer loyalty.
  • Represented company at local and trade association meetings to promote products.

Operations Manager

Hotel Laxmi Niwas
Jaipur
01.2022 - 01.2023
  • Facilitated communication between departments to streamline processes and improve service delivery.
  • Managed daily hotel operations to ensure guest satisfaction and service quality.
  • Implemented cost control measures to optimize hotel resource utilization.

General Manager

Kesar Banquets and Restaurant Pvt. Ltd (Orbit Mall)
Jaipur
12.2014 - 01.2022
  • Directed daily operations to ensure efficient workflow and resource allocation.
  • Implemented strategic plans to enhance business performance and operational effectiveness.
  • Analyzed market trends to inform decision-making and drive competitive strategies.

Food and Beverage Manager

Hotel Apex International
Jaipur
08.2009 - 12.2014
  • Managed food and beverage operations for high-volume restaurant environment.
  • Developed seasonal menus aligning with culinary trends and customer preferences.

Banquet Manager

Hotel Masala Lounge
Jaipur
06.2007 - 08.2009
  • Coordinated banquet events from setup to breakdown at Hotel Masala Lounge.
  • Communicated with clients to understand their event requirements and preferences.
  • Resolved guest inquiries and concerns promptly during banquet operations.

Room Service Incharge

Geetanjali Group of Hotels, Hotel Maharani Plaza
Jaipur
06.2005 - 05.2007
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Collection Executive

Reliance Infocom
Jaipur
08.2003 - 03.2005
  • Communicated with clients to negotiate payment plans and settle debts.
  • Collaborated with the finance team to ensure accurate account reconciliation.

Management Trainee

Hotel Morya Palace
Jaipur
09.2002 - 07.2003
  • Supported front desk activities, including check-ins and check-outs for guests.
  • Coordinated with housekeeping to ensure cleanliness and readiness of guest rooms.

Restaurant Cashier, Captain

Hotel Maya International
Jaipur
10.1997 - 09.2002
  • Processed customer transactions efficiently using point-of-sale systems.
  • Handled cash and credit payments accurately to ensure financial integrity.

Education

Bachelor of Arts -

Rajasahan University,Jaipur
Jaipur

Skills

  • Marketing strategy
  • Market analysis
  • Customer engagement
  • Stakeholder management
  • Pricing strategy
  • Communication skills
  • Relationship building
  • Team collaboration
  • Problem solving
  • Event coordination
  • Business development
  • Customer relationship management (CRM)
  • Sales enablement

Languages

Hindi
First Language
English
Advanced (C1)
C1

Timeline

Marketing Manager

Hotel Arka Residency , Narayan Vihar
02.2023 - Current

Operations Manager

Hotel Laxmi Niwas
01.2022 - 01.2023

General Manager

Kesar Banquets and Restaurant Pvt. Ltd (Orbit Mall)
12.2014 - 01.2022

Food and Beverage Manager

Hotel Apex International
08.2009 - 12.2014

Banquet Manager

Hotel Masala Lounge
06.2007 - 08.2009

Room Service Incharge

Geetanjali Group of Hotels, Hotel Maharani Plaza
06.2005 - 05.2007

Collection Executive

Reliance Infocom
08.2003 - 03.2005

Management Trainee

Hotel Morya Palace
09.2002 - 07.2003

Restaurant Cashier, Captain

Hotel Maya International
10.1997 - 09.2002

Bachelor of Arts -

Rajasahan University,Jaipur

Similar Profiles

CREATE PROFILE
JagatPal Gill