Jagdish Mehta

SAP MM Experience

1.Facilitate and oversee creation of purchase requisitions in SAP MM, ensuring precise and prompt procurement of materials

2. Goods Receipt Note (GRN) Creation: Executed creation and management of Goods Receipt Notes (GRNs) in SAP MM, ensuring precise tracking of inventory receipts.

3. Purchase Order (PO) Creation: Skilled in creating and managing purchase orders in SAP MM, including processing vendor orders and managing inventory.

SAP SD Experience

1.Delivery Requisition (DR) Creation: Creating and managing delivery requisitions in SAP SD, ensuring accurate and timely order fulfillment.

2. Delivery Order (DO) Creation: Experienced in creating and managing delivery orders in SAP SD, including processing customer orders and managing inventory.

3. Maintaining daily order data of product and available quantity of master PR. Administer data tracking for GRN generation and distribution to vendors

Data maintenance for internal team for analysis.

• Designated as a Deputy Manager ATM operation Service Delivery for Axis Bank ATM & Recycler for 5300+.
• Maintaining database for analyzing and meetings with internal & external management.
• Working with various business partner on their requirement and ensure to provide the concise data analysis to help them on decision making process.
• Managing daily operations, dealing with different ATM OEM's, FLM & other Vendor Management team & Bank team ensure to get the closure of calls in TAT and maintain healthy relationship.
• Ensuring that juniors are motivated monitored and measured in line with company targets and performance standards.
• Responsible for making sure that there should not be any gaps in performance or quality are quickly identified and addressed it for desired result.
• Manage to keep Availability on top with sensible resolution on long pending cases.
• PM schedule and chronic ATMs problem identification and rectification through RCA.

• Company Overview: FSS (Financial Software & System (P) LTD) - ATM managed services.
• Designated as a Asst. Manager ATM operation, Billing, Data & Penalty management for Bank of Baroda.
• Preparing FLM chargeable and AMC DATA for all vendor's (ATM, AC, UPS and Preparing Penalty data to recover from vendors on financial loss incurred due part of calls with their dependencies.
• On bank penalty by apprising stipulate remark able to close it at minimum cost also visiting at BOB HO in Baroda for finalization of bank penalty and AMC amount by coordinating with BOB HO & BGSS team (Baroda Global Shared Services Ltd).
• FSS (Financial Software & System (P) LTD) - ATM managed services.

• To monitor & take care of ATMs of Union Bank of India /Central Bank of India.
• Dispatching of calls and follow up till closure of call and get ATM operational for customer's.
• To send engineer at site for rectifying ATM issues if FLM is unable to resolve the issue.
• To solve the query of Branch manager & Regional Manager.
• To Co-ordinate with different departments (Cash/Network/Call center).
• Providing good quality of service to the End user customer.
• To maintain a healthy relationship with the Bank Customers.
• To escalate the calls as and when required as per the matrix provided to us internally as well as externally.