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Domain Advisor Sr Specialist - Business Development Acceleration Team - Customer Experience (Cx)

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Aspiring Assistant Manager / Team Lead with over 5 years of experience in sales, business development, and operations. Currently managing a sales team and government tenders at Bikat Adventures, with a proven record of generating ₹4.5 Cr+ in sales. Skilled in team mentoring, B2B/B2C sales strategy, client partnerships, and vendor management. Strong ability to balance sales targets with smooth operational delivery, ensuring customer satisfaction and team success.

I am a confident and experienced professional with a strong background in managing key enterprise and SME accounts.
In my recent role as National Key Account Manager at Order Up!, I successfully oversaw accounts across the UK, New Zealand, Fiji and other regions, fostering enduring client relationships and ensuring their needs were met with tailored solutions.
With three years of experience in this position, complemented by a year as a Customer Success Manager, I have successfully transitioned customer engagement strategies from reactive to proactive, driving account growth and retention.
My passion lies in delivering outstanding value to clients, aligning their success with organizational goals.
I hold certifications in Customer Success, Business Management, Training & Assessment and Hospitality Management, which have further refined my strategic and operational skills.
As an advanced user of platforms like HubSpot, Monday.com, Zendesk, Click Up, and Slack, I excel in leveraging technology to streamline processes and enhance client satisfaction.

A BD and Marketer professional with a passion for driving growth and building strong client relationships. Skilled in market research, strategic planning, and executing high-impact campaigns. Strong communicator and problem-solver who thrives in dynamic environments. Possesses advanced skills in handling end-to-end tender processes, from administration to relationship management across various industries.

Bilingual and motivated professional with experience in customer communication, cross-cultural services, and language support. Skilled in Arabic-English business communication, client relationship management, and digital tools. Eager to contribute as a Business Development Officer in Saudi Arabia by leveraging strong communication, networking, and analytical skills to support client acquisition and business growth.

Jai Krishnan

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Business Development Team Member

Volunteer (Finance and Stocks)

Volunteer (NGO)

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Master of Business Administration (MBA) -

Bachelors of Commerce (B. Com Hons) -

Class XII -

Class X -

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Volunteer (Finance and Stocks)

Business Development Team Member

Volunteer (NGO)

Master of Business Administration (MBA) -

Bachelors of Commerce (B. Com Hons) -

Class XII -

Class X -

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