Jai Kumar V Longwani
Jodhpur
Summary
Dynamic and experienced professional seeking a position in a progressive organization that can fully utilize proven experience in the business field, specifically in supply chain management, sales, and purchasing. With over 10 years of experience in enhancing business generation and surpassing revenue targets across diverse organizations in the retail and banking domain, has established a reputation for consistently achieving business and customer satisfaction targets throughout the career. As a motivational leader and mentor of multicultural and cross-functional teams, possesses strong team management skills and adaptability to new environments, consistently delivering high levels of client satisfaction. Now seeking challenging managerial assignments within a professionally managed organization to leverage acquired skills in accomplishing organizational growth objectives.
Overview
22
22
years of professional experience
Work History
Proprietor
Siddhi Vinayak Departmental Store
09.2015 - Current
- Distinguished for enhancing client satisfaction and business generation by consistently rendering qualitative service delivery
- Developed strong management, communication skills (able to motivate and keep team members focused) with 8 years of experience running own proprietorship
- Specializing in bringing underperforming businesses and upstarts to profitability
Jewelry Specialist
Effy Jewelers Onboard NCL Cruise Line
01.2023 - 08.2023
- Interact with existing clients and prospects for identifying and developing new business opportunities with regards to hand crafted jewelry, diamonds, color diamond, semi precious and precious stones
- Acquaint clients and prospects with organizational products and services to enable in making accurate choices to fulfill individual requirements
- Collaborate with the store manager in ensuring compliance to organizational policies & procedures pertaining to day to day store operations
- Highlight critical issues as well as competitor activities with potential business impact to the senior management and other stakeholders to enable restructuring of business policies
- Provide leadership to a team of 4 members in enhancing business generation and market penetration across the target market segment
- Follow up with various support teams in effectively resolving customer and staff issues for enhancing customer and staff satisfaction
- Update team members on changing market dynamics and other statutory amendments with regards to sale of stones and jewelry to streamline business dealings with customers
Senior Sales Representative
Bhaskar Dev ji Aurum Jewellers LLC.
07.2013 - 08.2015
Store Manager
Colors Duty Free Ltd.
07.2012 - 05.2013
Sales Manager
Bijoux Jewellers
09.2006 - 02.2012
- Focused on enhancing business for premium Swiss watch brands, designer jewelry brands & diamonds like Breitling, Roberto Coin, Breitling for Bently, Judith Ripka, Chopard, John Hardy, Hublot, Chopard, Omega, Oliva, Tag Heuer, Pandora, Ebel, Colour Diamonds, Raymond Weil, Semi Precious Stone & Precious Stone, Movado, Micheal Kors, Tecnomarine and Fossil
- Guided team members in accomplishing monthly sales targets set by the retail sales manager
- Maintained updated product knowledge and conducted knowledge transfer sessions for team members aimed at effectively resolving customer queries related to company or competitor products
- Acquainted team members with various standard operating procedures to implement the same in day to day business operations
- Managed physical inventory and maintained adequate stocks aligned to organizational procedures
- Evaluated and restructured security procedures across high security areas like gold and diamond section to minimize stock loss and potential theft
- Prepared and presented reports like stock count, stock transfers, stock orders, stock availability, inventory, invoicing etc to the senior management team to enable effective decision making
- Conducted visual merchandising on brands in the showroom
- Maintained adequate stocks at display and point of sale
- Collated market intelligence and evaluating market trends to align merchandise to consumer preferences and other related factors
- Assessed potential security threats for the showroom and merchandise for implementing various preventive and security measures
- Followed up with vendors and suppliers for maintaining availability of goods across various points of sales in the store
- Organized special promotions to generate awareness on specific products and services across the target customer segment
- Interacted with clients for collating and evaluating requirements for rendering customized solutions
- Assisted customers in understanding features and benefits of products, generated awareness on organizational care, refund and exchange policies aligned to organizational policies and statutory regulations
- Followed up with concerned teams in effectively resolving customer issues aimed at enhancing customer satisfaction
- Rated high for consistently accomplishing business targets from the designated market segment throughout the tenure with the organization
- Acquired significant exposure in catering to major international brands in the watches and jewelry segment
Store Manager
KM LTD.
10.2003 - 04.2006
- Managing Staff, Motivating them to achieve the monthly targets
- Inventory Management and Giving an exceptional Customer service
- Dealing with Customer taking care of their need in the department of Home Appliances, Electronics, Jewelry and Apparel
- Rated high in performance appraisals and promoted in a span of 3 months
Education
B Com - undefined
Jodhpur University
01.2003
Skills
- Business Strategy
- International Sales
- People Management
- Customer Relationship Management
- Inventory Management
- Business Development
- Sales Management
- Retail Sales
- Retail Operations
Languages
English
Hindi
Russian
Spanish
Arabic
Professional Development
- BREITLING instruments for professional. 1
- BREITLING instruments for professional. 2
- Dubai's Driving License
- Jamaica's Driving License
- USA Visa (Type-B1-B2)
- Dubai Jewelry Group (Employee Engagement)
- GIA Lab Class Certification
Personal Information
- Passport Number: V8102790
- Date of Birth: 11/25/84
- Nationality: Indian
Timeline
Jewelry Specialist
Effy Jewelers Onboard NCL Cruise Line
01.2023 - 08.2023
Proprietor
Siddhi Vinayak Departmental Store
09.2015 - Current
Senior Sales Representative
Bhaskar Dev ji Aurum Jewellers LLC.
07.2013 - 08.2015
Store Manager
Colors Duty Free Ltd.
07.2012 - 05.2013
Sales Manager
Bijoux Jewellers
09.2006 - 02.2012
Store Manager
KM LTD.
10.2003 - 04.2006
B Com - undefined
Jodhpur University
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