Jaideep Chauhan
Rewari
Summary
Proven Assistant Restaurant Manager with a track record of enhancing operational efficiency at Rebel Foods Pvt.Ltd. Expert in shift management and staff training, significantly improving team performance and customer satisfaction. Skilled in food safety compliance and operations management, adept at reducing waste and increasing sales through strategic planning and team leadership.
Overview
9
9
years of professional experience
Work History
Assistant Restaurant Manager
Convienence Restaurants Pvt.Ltd
Gurugram
04.2024 - 05.2024
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
Assistant Restaurant Manager
Rebel Foods Pvt.Ltd
Gurugram
01.2019 - 08.2023
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Analyzed daily sales figures and developed strategies to increase sales.
- Minimize Attrition
- Minimize wastage
- Audit Compliance
- Identified team weak points and implemented corrective actions to resolve concerns.
Customer Service Associate
Devyani International Ltd.
New Delhi
08.2015 - 08.2017
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Education
B.com -
MDU University
Rohtak, India2016
Skills
- Shift Management
- Food Safety Compliance
- Employee Scheduling
- Staff Training and Development
- Opening and closing procedures
- Training and mentoring
- Team Leadership
- Operations Management
Timeline
Assistant Restaurant Manager
Convienence Restaurants Pvt.Ltd
04.2024 - 05.2024
Assistant Restaurant Manager
Rebel Foods Pvt.Ltd
01.2019 - 08.2023
Customer Service Associate
Devyani International Ltd.
08.2015 - 08.2017
B.com -
MDU University