Jaiganesh Saravanan

• Delivered high-quality presentations showcasing project progress and results, enhancing client confidence in our services.
• Improved client satisfaction by providing thorough and timely project updates and addressing concerns promptly.
• Mentored junior team members, contributing to their professional growth and development within the company.
• Providing L2 support for the Bank of Montreal Non-Production team.
• Deployment and management of the applications on servers.
• Monitoring the TIBCO tool and working with the onshore team.
• Continuous monitoring of both the application and database servers.
• Responsible for the release and maintenance of TIBCO EMS queues, BusinessWorks orchestrations, and enterprise application integration workflows.
• Maintenance, incident support, and implementation of used enterprise infrastructure technologies.
• Collaborate with client managers, project managers, applications, and infrastructure teams to plan, coordinate, and execute implementation changes.
• Maintain effective incident support coordination of system-level changes, patching, and upgrades.
• Support for key initiatives such as infrastructure build-outs and management of weekend upgrades.

Maintain effective incident support, coordination of system-level changes, patching, and upgrades.

Support for key initiatives such as infrastructure build-outs, management of weekend upgrades.

• Worked extensively on TIBCO BusinessWorks, iProcess, EMS, Adapters, Administrator, and Hawk. Responsible for all aspects of development, including performance tuning, fault tolerance, upgrades, and deployment.

• Extensive working knowledge of web services, WSDL, SOAP, and ADB adapters.

• Experience in using messaging standards such as JMS, EMS, and TIBCO Rendezvous.

• Excellent understanding of the full Software Development Life Cycle.

• Well-experienced working with TIBCO Business Works, EMS, TIB-Rendezvous, configuring adapters ADB, File, MQ, and Administrator Hawk monitoring.

• Expert-level skills in TIBCO Admin with EMS and Business Works.

• Experience in installation, troubleshooting, and support of TIBCO products.

• Have provided extensive production support on TIBCO products in various operating systems, such as Windows, UNIX, and Solaris.

• Installation and configuration of Catia V24 and monitoring of PLM. Upgradation from Catia V22 to V24.
• Assisted company personnel with desktop operation, including both hardware and software. Provided employee training and instructions (through presentations) regarding the basic operation of software and hardware, technical support, and quality standards.
• Administration and maintenance of Windows Server 2003 and 2008. Managing Active Directory users, groups, and giving various levels of permission for folders on various projects.
• Managing the print server and printing permissions for the users.
• Supervised and performed the installation of new system software through Symantec installation and troubleshooting.
• Installing, managing, and configuring McAfee Endpoint Encryption (EPPC) on laptops and desktops.
• Responsible for maintaining the user backups in the file servers and restoring or transferring the same upon user request.
• Installation and configuration of Cisco IP phones through the controller.
• Leading the Barflow Project over the two sites, Chennai and Sanand WH, and maintaining and troubleshooting related to bar flow systems, thin clients, printers, 2D, 1D scanners, and Zebra printers through Wi-Fi connectivity and LAN-based processes.
• Managing the code soft tool, Sentinel customization, and maintenance.

• Maintained company peripheral network devices regularly, including printers, and scanners.
• Tested the IT networking systems, monitored the performance of network servers, monitored backups, and maintained the firm’s computer systems.
• Ensured the functionality of desktop systems throughout departments through frequent evaluations and routine maintenance.
• Planned and executed routine repairs and system upgrades.
• Made use of helpdesk systems to prioritize workload and update queries and calls. Documented and maintained a supply of all required inventory.
• Maintained company peripheral network devices regularly.
• Tested the IT networking systems, monitored the performance of network servers, monitored backups, and maintained the firm’s computer systems.
• Planned and executed routine repairs and system upgrades.
• Made use of helpdesk systems to prioritize workload, and update queries and calls. Documented and maintained supply of all required inventory.