Summary
Overview
Work History
Education
Skills
Core Competencies
Accolades
Personal Details
Journey & Career Timeline
Key Initiatives and Program
Timeline
Generic
Jaighosh Shinde

Jaighosh Shinde

Pune

Summary

  • Outcome-Focused Delivery Leader with 23 years of experience in Financial Services
  • Proven leadership skills - setting up and mentoring high performance teams.
  • Currently managing large cross functional and multi-location teams (team size ~400), with P&L responsibility (~40 M USD).
  • Able to deliver business outcomes in highly complex organization structures
  • Proven ability to spearhead sales strategies, planning, and execution while maintaining complete accountability for delivery excellence both at offshore as well as at client location.
  • Digital Transformation specialist with focus on Application Portfolio Rationalization, Innovation & Workforce Transformation.
  • Able to collaborate across Practice Units/Service Lines to shape large deal proposals.
  • Extensive experience in working with Large Banking, Insurance clients
    Strong interpersonal skills resulting in building & fostering long lasting relationships with customers, colleagues and vendor partners

Overview

23
23
years of professional experience

Work History

Portfolio Manager and Delivery Manager

Portfolio/Delivery Manager
Pune
01.2020 - Current
  • Delivery Management and Portfolio P&L (40M USD, 400+ FTE)
  • Manage overall delivery governance for the portfolio covering talent fulfillment, proactive proposals, and providing outside-in and internal case studies across LOB stakeholders.
  • Drive governance at the portfolio level for Opportunity Management, Client Governance, monthly and quarterly invoicing and collections, resource supply chain management, capability building, employee aspiration management, and retention, etc.
  • Delivery anchor for MSA renewal exercise and rate card renewal for the account.
  • Implement the employee engagement strategy across the account.
  • Responsible for delivery oversight, key engagement reviews, and joint client governance for key programs.
  • Stakeholders' Communication

Portfolio Manager

Leading USA bank
RI
01.2016 - 01.2019
  • Overall Portfolio Data Services Lead, managing the Shared Services Portfolio. Size: 300+ FTEs, Annual Spend Managed: USD 20.4M.
  • Understand the customer's business imperatives.
  • Work on proposals, along with Client Delivery Heads.
  • Drive the Digital Transformation Agenda
  • Staff and set up teams to deliver on the committed business objectives.
  • Ensure the smooth functioning of the BAU projects.
  • Run governance across the multiple sub-lines of business.
  • Ensure all projects are executed within the defined financial and operational parameters
  • Mentor and coach test managers where required.
  • Collate best practices, lessons learned across all projects, and understand changes required to tools and processes.
  • Partner with the Transformation team to manage change.
  • Large initiative tracking and opportunities for efficiency improvements

Program Manager

Leading Insurance Company, USA
01.2012 - 01.2015
  • Started the engagement with the insurance company with a fixed-price project proposal to maintain, as well as rewrite, the Agency Pay reporting application.
  • I stood up a team of over 100 people and transitioned the work from Client Company to Infosys.
  • Responsible for project planning, tracking, as well as execution, and managing the stakeholders across India and the US.
  • Ran BAU and conversion tracks in parallel, and successfully delivered the program.

Education

B.E. - Mechanical

Maharashtra Institute of Technology
Pune

Skills

  • Large Portfolio Management
  • Global Delivery Management
  • Vendor Management
  • Program Management
  • Portfolio P&L Management
  • Process re-engineering
  • Transition Management
  • Agile Delivery
  • Workforce Transformation

Core Competencies

 Market Strategy & Expansion
 Sales & Strategic Planning
 Innovation & Transformation Leadership
 Cross-Functional Team Leadership
 Stakeholder Engagement & Collaboration
 Execution Excellence in Complex
Environments
 Coaching and Mentoring

Accolades

  • 2023, Included in the newly launched Platinum Club that represents top 10% of talents
  • 2022, NASTA Award for Most innovative project for implementing Robot automation framework - COUNTRY Financials
  • 2016, FSIVS Excellence Award for Account Management - Truist
  • 2012, Six Sigma Black belt for 300K USD savings

Personal Details

Date of birth: 15 Mar 1978 

Languages Known: English, Hindi , Marathi

Journey & Career Timeline

 2021 – Group Project Manager (till date)
 2017 – Portfolio Lead (Data Testing US)
 2011 – Senior Project Manager (SPM)
 2007 – Project Manager
 2004 – Programmer Analyst
 2002 – Senior Software Engineer
 2001 – Software Engineer

Key Initiatives and Program

Maximus

  • Enterprise initiative focused on increasing margins and profitability
  • Anchoring the initiative at Insurance practice

Agile Transformation

  • Move from traditional Project based Delivery to Business Value Stream focused Delivery
  • Model Enable Autonomous, Agile, Cross-functional teams across platforms

Enterprise Data Initiative (EDI)

  • Enterprise Data Initiative (EDI) is a program whose overall goal is to improve the quality, usability and access to data across the Consumer Finance Group (CFG) enterprise.
  • As part of Enterprise Data Initiative program, Leading US Bank wants to manage the data centrally and used by many.
  • Enable Standardized reporting across the enterprise. Apart from that Project scope also involves establishing eMDM -Master Data Management as the authoritative source of truth
  • It also involves ETL testing of RDP - Risk data for wide range of business lines and Test data Management for testing of all the applications

Data Services Transformation

  • To modernize the Test Data Management practice by standardizing the catalog of services for Data refresh, Self-Service Portal for Data Mining and Data Masking
  • To ensure the streamlined Test Data Management practice and standardized catalog of service is available to IT Project/Program stakeholders

Agency Pay Reporting Simplification Programs

  • To simplify current technology operating environment
  • To create reporting and data platform that provides access to sales performance metrics that are accurate, easy to understand ,leading to acceptance by agents, home offices and controllers

Timeline

Portfolio Manager and Delivery Manager

Portfolio/Delivery Manager
01.2020 - Current

Portfolio Manager

Leading USA bank
01.2016 - 01.2019

Program Manager

Leading Insurance Company, USA
01.2012 - 01.2015

B.E. - Mechanical

Maharashtra Institute of Technology
Jaighosh Shinde