Listening Songs
Jaikishan Bapala
Manager Operations
New Delhi,Delhi
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
4
4
Languages
Work History
Online Manager
Rosemoore
Gurgaon, Haryana
06.2021 - Current
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Manager
360 Realtors LLP
Gurgaon, Haryana
12.2018 - Current
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Developed systems to track and log work issues.
Team Leader
Square Yards Real Estate
Gurgaon, Haryana
02.2014 - 12.2018
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Coordinated weekly meetings for internal and external groups.
- Led team of members while providing exceptional customer service.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Monitored incoming calls and provided feedback to associates to improve quality of service.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
Sales Associate
Makaan.com
Gurgaon, Haryana
08.2011 - 01.2014
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Communicated with clients to understand property needs and preferences.
- Advertised client properties through websites, social media and real estate guides.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
Collection Executive
ATS Pvt Ltd
New Delhi, Delhi
03.2009 - 04.2011
- Collaborated on collection and dispute resolution issues.
- Monitored accounts receivable aging and worked with various areas to address business needs.
- Responded to requests for new or increased open account credit limits.
- Contacted clients with past-due payments and actively monitored payments due from clients.
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
Education
Bachelor of Arts - BA
Karnataka University
Bangalore 03.2010 - 04.2012
Skills
[Operating system]
MS Office
Self-Motivated
Teamwork and Collaboration
Problem-Solving
Flexible and Adaptable
Excellent Communication
Good Telephone Etiquette
Decision-Making
Planning and Coordination
Teambuilding
Interests
Sports Freak
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Online Manager
Rosemoore
06.2021 - Current
Manager
360 Realtors LLP
12.2018 - Current
Team Leader
Square Yards Real Estate
02.2014 - 12.2018
Sales Associate
Makaan.com
08.2011 - 01.2014
Bachelor of Arts - BA
Karnataka University
03.2010 - 04.2012
Collection Executive
ATS Pvt Ltd
03.2009 - 04.2011