Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Vijin Thomas

Technical Consultant
Pathanamthitta,Kerala

Summary

Kallukalayil house Kotta po Karakkad via Pathanamthitta, Pathaanamthitta, Kerala, India - 689504:

Objective: Looking for a challenging role in a reputable organization to utilize my technical, database, and management skills for the growth of the organization as well as to enhance my knowledge about new and emerging trends in the IT sector.

Overview

5
5
years of post-secondary education
2
2
year of professional experience

Work History

Technical consultant

Sutherland Global Services
Kochi, India, India
04.2014 - 05.2015
  • Reporting and excellent tracking of customers interactions in our systems, updating case notes and systems with all troubleshooting steps performed
  • Deal with enquiries which can vary from product features, specifications and repairs to configuration assistance Track and document customer and problem information
  • Provide Remote IT Support to AT&T customers including but not limited to: Desktops, Laptops, Printers, Telephony, Networks, Remote Access and Core Applications
  • Proactively assist customers to avoid or reduce problem occurrence Participates in projects and provides resolution and feedback based on analysis.

Education

Bachelor - B.Sc Computer Science Full Time - Computer Science

ST. Thomas College
Kozhencherry
07.2009 - 10.2012

Technical Higher Secondary School - Computer Science

T.H.S.S.
Perissery
06.2007 - 07.2009

Metropolitan H S S Puthencavu - undefined

Skills

Content Writingundefined

Interests

Reading books, playing chess and surfing internet

Timeline

Technical consultant

Sutherland Global Services
04.2014 - 05.2015

Bachelor - B.Sc Computer Science Full Time - Computer Science

ST. Thomas College
07.2009 - 10.2012

Technical Higher Secondary School - Computer Science

T.H.S.S.
06.2007 - 07.2009

Metropolitan H S S Puthencavu - undefined

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